Service Manager-Retail Tire Store
Company: Take Ten Tire
Location: Stillwater
Posted on: January 26, 2026
|
|
|
Job Description:
Description: Position Summary The Service Manager is a working
leader responsible for overseeing the technical quality,
efficiency, and customer service performance of the service
department. This role is ideal for an experienced automotive
technician seeking to transition into a management position while
remaining actively involved in shop operations. The Technical
Service Manager ensures repairs are completed safely, accurately,
and efficiently, mentors technicians, and supports overall shop
performance. Key Responsibilities - Provide technical leadership
and oversight for automotive repair and maintenance operations -
Serve as a hands-on mentor and coach to technicians, especially
entry-level and developing team members - Assist in diagnosing
complex vehicle issues and support technicians in problem-solving -
Perform repair and maintenance work as needed to ensure quality,
efficiency, and customer satisfaction - Ensure repairs and services
meet company quality standards and manufacturer specifications -
Support customer service by working closely with service advisors
and management to resolve technical concerns - Monitor workflow and
help manage shop productivity and turnaround times - Promote and
enforce safety standards and proper shop procedures - Assist with
technician training, development, and performance feedback -
Support inventory control related to tools, equipment, and shop
supplies - Communicate operational issues, staffing needs, and
performance trends to the Location Manager - Contribute to
continuous improvement initiatives that enhance efficiency and
service quality Requirements: Technical Skills & Experience -
Strong working knowledge of: - Automotive and light truck repair
and maintenance - Alignments and suspension systems - Brake systems
- Engine and electrical diagnostics - Heating and air conditioning
systems - Ability to troubleshoot and diagnose complex mechanical
and electrical issues - Experience using diagnostic tools and shop
management systems preferred Qualifications - Minimum of 5 years of
experience in the automotive repair industry - Proven background as
an automotive technician working on autos and light trucks - ASE
certification preferred but not required - Valid driver’s license
with a satisfactory driving record - Demonstrated solid and
reliable work history - Leadership mindset with a willingness to
lead by example - Strong communication and interpersonal skills -
Ability to work in a fast-paced shop environment Core Competencies
- Technical expertise and problem-solving - Coaching and mentorship
- Customer-focused decision-making - Accountability and reliability
- Team leadership and collaboration Work Environment & Physical
Demands - Automotive repair shop environment - Regular standing,
walking, bending, and lifting - Ability to lift up to 50lbs - Use
of hand tools, diagnostic equipment, and shop machinery
Compensation & Benefits - Competitive pay commensurate with
experience - Comprehensive benefits package, including: - Medical,
dental, and vision insurance - Supplemental Insurance - Paid time
off and holidays - 401 (k) with company matching up to 4% -
Performance-based bonus opportunity tied to overall shop operations
and results Equal Employment Opportunity Statement Take Ten Tire &
Service is an Equal Opportunity Employer and values diversity and
inclusion in the workplace. PIbb5f871d1f2c-37156-39394697
Keywords: Take Ten Tire, Tulsa , Service Manager-Retail Tire Store, Engineering , Stillwater, Oklahoma
