VP-HUD Loan Servicing
Company: Celink
Location: Tulsa
Posted on: June 23, 2022
Job Description:
As the VP-HUD Loan Servicing, this position works in
collaboration with the Contract Manager - HUD, to coordinate people
and processes to ensure that our projects are delivered on time and
produce the desired results. You will be the go-to person for
everything involving a project's organization and timeline.Duties
and responsibilitiesResponsibilities include:
- Customer Service/Service Level Requirement's Oversight
- Assist CM in Monthly Contract Deliverables due to HUD for
contract
- Authority to sign as delegated representative on POA for HUD in
CM's absence
- Purchasing and Office Supply Budget Oversight
- Annual Employee Re-Certification coordination with HR
- IT Oversight
- Cash Management Oversight
- Assist the Contract Manager in Review, analysis and
preparations of OIG and HUD audits
- Liaison of Congressional inquiries to Senators, Representatives
as well as any Attorney General or BBB complaints in conjunction
with Contract Manager
- Serve as Vendor Manager support for all 3rd party vendors with
CM
- Serve as Training coordinator - oversees general new hire
training to make sure it is in line with contractual obligations,
as well as supervisor and departmental training with material for
all areas of contract
- Facility management oversight/liaison between Corporate
Facility and on-site building management
- Participate and assist CM in Review Quarterly Reviews from
Client and respond to contract reviews with Corporate Executive
Team
- Assist Executive Team and CM in Legal Opinions, RFP's and
Contractual Responses or modifications
- Respond to client on all ad-hoc requests and contractual
questions at direction of CM
- Ensure physical security and safeguards are always in
place
- Train and review regulation on all contractual matters as well
as industry standards on entire program
- Project management
- Ability to know the servicing functions and oversee the loan
servicing operations as performing to the contract
- Oversees the Loan Servicing Manager to ensure compliance with
contract and SLA'sQualificationsEducation
- Bachelor's degree required; Advanced degree preferred
- Minimum 10 years of experience in mortgage loan servicing
- Minimum of 8 years of experience in Project
ManagementExperience/Training
- Demonstrated competency in an enterprise project management
role involving the execution of multiple projects or a large
project
- Experience in contract law, contract management and client
deliverables
- Experience in Loan Servicing (knowledge of HECM in the last 3
years required by HUD)
- Knowledge of HUD Regulation and the CFR governing the
contract.
- Knowledge of HUD systems a plus, knowledge of US Treasury
Systems a plus; but not required
- Prior or Current Government Clearance a plus; but not
requiredSkills and Abilities
- Ability to know the servicing functions and oversee the loan
servicing operations as performing to the contract
- Proven ability to work in a fast paced, results-oriented and
customer-centric environment
- Ability to set goals and meet deadlines
- Ability to achieve results by driving decisions through advice
and counsel to others
Keywords: Celink, Tulsa , VP-HUD Loan Servicing, Executive , Tulsa, Oklahoma
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