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Delivery Manager

Company: UST
Location: Tulsa
Posted on: June 25, 2022

Job Description:

UST OverviewUST is headquartered in Greenville, SC and offers support for all our team members and clients across the country. We work with retailers and supply chain providers to transform the industry through operations, technology, and creative management solutions. We're dedicated to transforming our industry through innovation.Our team members live out our E3 Philosophy: Execute Excellence Every Time. This mantra epitomizes our deep commitment to serving every customer during every delivery to the best of our ability. E3 means we're attentive and responsive to every need, both spoken and unspoken. For us, no priority is greater than exceeding every customer's expectations and increasing our clients' reputation.We want our newest team member to be a team-player and take immense pride in what we do. We have continued to grow and are excited to add another to the UST family!Market Manager OverviewAs the Market Manager, you will direct the delivery operations of the assigned locations. You will have direct oversight of the owner-operators, and manage loading, delivery, dispatch, and client/customer relations. The cornerstone of UST's growth and success is built upon the expectation that EVERY team member will Execute Excellence Every time - simply known internally as E3.Responsibilities(include, but are not limited to)

  • Oversees loading and unloading of all delivery vehicles
  • Ensures that maintenance of all delivery and service vehicles are completed as scheduled
  • Directs and assists the delivery department in accomplishing their deliveries
  • Monitors weekly reports to ensure financial objectives are being met
  • Ensures all operations are operating in compliance with DOT and OSHA requirements
  • Conducts ride behind and evaluation of employees and/or contract teams to determine skill levels
  • Ensures all claims are handled in a timely manner and coach the appropriate driver
  • Coordinates with customer service to ensure that all customers are satisfied
  • Sets goals and tracks all performance-related statistics
  • Responsible for the recruiting and coaching of the assistant market manager and all owner-operators
  • Establishes and maintains a positive working relationship with all members of store personnel and client representatives
  • Analyzes scheduling and routing procedures as well as statistical and routine reports for operation analysis
  • Ultimately responsible for budget accomplishments and failures
  • Maintain weekly settlements and invoicing validation
  • Up to 80% travel in assigned market locationsRequirements
    • Higher education and/or equivalent experience
    • Proficient in Microsoft Office including Word, Excel, and Outlook
    • Effectively communicate in writing and verbally
    • Valid Driver's License
    • Flexible Schedule - Must be able to work a schedule that may include early mornings, evenings, weekends, and some holidays
    • Handle all needs of the customers
    • Integrity in all thingsUST Logistics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: UST, Tulsa , Delivery Manager, Executive , Tulsa, Oklahoma

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