Director of Risk Management

Company: Central Library
Location: Tulsa
Posted on: August 6, 2022

Job Description:

Director of Risk Management
Location - Central Library - 400 Civic Center, Tulsa, OK 74103
Salary: $5768.53 / month
Status:Full Time-Exempt


The Director of Risk Management is a results-driven individual who demonstrates a global view of improving security operations throughout the library system, and has the ability to develop relationships and maintain trusted partnerships with diverse clients while using sound judgement to keep customers and staff safe. Demonstrated experience delivering security culture changes. Develops and implements security policies, procedures and programs that can be implemented system-wide.
Responsibilities include:

• Defines ambitious, measurable goals and objectives, and identifies metrics and solutions that show impact and progress over time.
• Develops three-year security strategic plan and updates accordingly; ensure staff have appropriate goals and objectives to achieve stated initiatives.
• Leads a robust risk assessment program to drive an appropriate staffing model and supports investments in physical security.
• Develops and implements sound risk management practices and the library's risk, safety, and loss control programs to eliminate and/or reduce risk of loss.
• Partners with teams across the entire company to identify and deliver shared outcomes that measurably improve secure behavior across the organization.
• Provides regular reports identifying actionable items for continuous improvement to be distributed to operations and leadership.
• Evaluates and provide recommendations to close security gaps and vulnerabilities with a heavy emphasis on incident avoidance versus reaction.
• Ensures that operations are consistent with industry best practices and that the physical security strategy is aligned with the business needs of the library
• Conducts appropriate investigations related to physical security where and when required and manage effective referrals of other potential investigations as needed.
• Oversees incident response and assists with protocol adjustments and legal matters associated with security breaches as necessary.
• Ensures security teams understand and leverage continuous improvement methods, especially as related to technology.
• Ensures timely and thorough communication with managers at all levels, especially those who utilize security staff at their locations. Actively travels to each physical location to understand security needs first-hand, and mentor team members.
• Promotes security capabilities and updates with the development and maintenance of a specialized SharePoint page.
• Maintains strong relationships and coordinates with federal, state, tribal and local law enforcement to develop and implement security plans for events, facilities, and key asset. Act as chief liaison with these groups to maintain a line of sight to emerging risks and related vulnerabilities.
• Develops and maintain appropriate physical security. Participate in design and construction reviews to ensure crime prevention through environmental design (CPTED) principles and department standards are incorporated. Leads programs to assess and maintain appropriate physical security throughout the system. Experience & Qualifications
  • College degree in public safety, security management or related field, and a strong understanding of laws impacting public safety;
  • Seven or more years of security experience in a public setting;
  • Five or more years of supervisory experience in increasingly challenging roles;
  • Thorough knowledge of library, city, county and other applicable and relevant rules, policies, procedures, regulations and laws;
  • Strong interpersonal and communication skills;
  • Exceptional customer service skills to address customer challenges in a respectful and assertive manner:
  • Ability to respond appropriately in stressful and potentially dangerous situations which may involve unruly, disruptive or intoxicated customers;
  • Valid OK driver's license;
  • Strong interpersonal, and communication skills, both verbal and written;
  • Good time management and problem solving skills as well as strong attention to detail;
  • Intermediate level experience in Microsoft Office 365, Excel, Word, PPT and other job related programs;
  • Ability to work a flexible schedule that may include evenings and weekends.
  • Proven ability to understand and provide ideas for improving various forms of technology that impact security role and safety of customers and staff. Competitive pay and a full benefit package (medical, dental, retirement, paid time off) are offered with this position. The starting salary will be based upon a candidates background in Risk Management and will have room to grow in the role. Physical Activity & Environment Requires lifting up to 25 pounds; frequent use of office equipment as well as long periods of sitting, standing, or walking as needed. Work is typically conducted indoors with acceptable lighting, temperature and air conditions.

Keywords: Central Library, Tulsa , Director of Risk Management, Executive , Tulsa, Oklahoma