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Program Manager - Tulsa

Company: University of Oklahoma - Information Technology
Location: Tulsa
Posted on: August 7, 2022

Job Description:

Job Description

The National Resource Center for Youth Services (NRCYS) at the University of Oklahoma has been improving the effectiveness of human services for more than 40 years, providing training and technical assistance to programs in Oklahoma and nationally. Specializing in training and consultation, NRCYS is a leader in youth service philosophy best practices and youth engagement.

Position Summary

This position monitors, coordinates, and directs the day-to-day obligations and personnel to ensure efficient and effective service delivery and operations directly related to the implementation of assigned projects and programs; uses independent judgment within the framework of the projects and programs and established policies in decisions affecting agency activities; and makes recommendations and assists in the formulation of agency objectives, policies, and plans.

Duties

1. Supervise staff as assigned to oversee the implementation of projects and programs. Communicate clearly and directly with assigned staff concerning performance expectations, productivity, and accountability in implementing projects and programs. Meet with staff a minimum of two times per month.

2. Develop and communicate current policy and procedures through meetings and training.

3. Plan, implement, analyze, and evaluate the project, program, and agency operations, goals, and outcomes.

4. Communicate, strategize, collaborate, and plan with contractors, other programs, and stakeholders on current trends, best practices, and program development through meetings, telephone, and email correspondence.

5. Plan and facilitate activities, training, and capacity-building technical assistance that support state and national initiatives of NRCYS.

6. Coordinate and oversee efforts for the selection, supervision, training, coaching, and evaluation of program supervisors, trainers, and staff.

7. Plan and attend meetings (internal and external) to include but not be limited to NRCYS Executive Management Team (EMT) Meetings, NRCYS Staff Meetings, NRCYS Management Meetings, Contract/Project Meetings with funders, and University meetings as needed.

8. Monitor and enhance the knowledge base on national and other states' best practice initiatives to make informed decisions and recommendations regarding the ongoing management and improvement of projects, programs, and agency initiatives.

9. Collect and analyze data. Write reports. Utilize data to inform decision-making to benefit specific projects, programs, and agency initiatives.

10. Uphold, safeguard and engage in activities to support the University's mission, NRCYS vision, mission, values, and core principles.

Job Requirements

Required Education and Experience

Bachelor's degree in human services, social work, public administration, education, or a closely related field and 48 months experience in project management, leadership, or supervision

Required Experience:

  • Professional experience working with public sector or state government agencies.
  • Curriculum design, development, and evaluation (e.g., instructional design, adult learning principles).
  • National child welfare federal legislation, practices, policies, and initiatives.
    A combination of experience in any of the following areas:
    • Youth work (children welfare, child/youth/family services, juvenile justice, education, treatment services).
    • Understanding service systems (mental health, community-based services, child welfare, education, etc.).
    • Training presentation and group facilitation.
    • Technical assistance and consultation.
    • Event planning and coordination.
    • Youth development and leadership activities.
    • Continuum of care for children and youth involved with the child welfare system.
    • Trauma responsive service provision.
    • Services to foster healthy youth development.
    • Services to foster healthy life span development.
    • Supporting children, youth, and young adults in transition to adulthood.
    • Evidence-based and research-informed practices.
      Required Skills and Proficiences
    • Supervision, leadership, and project management skills.
    • Cultural humility and responsiveness knowledge and skills, including understanding its relevance to training.
    • Excellent organizational skills and attention to detail.
    • Ability to provide high-quality services while managing multiple projects under strict deadlines.
    • Commitment to lifelong learning and professional development (including knowledge of accessing child welfare legislation and continuing education resources).
    • Ability to think critically, problem-solve, and exercise professional judgment.
    • Excellent interpersonal, oral, and written communication skills (including delivering high-quality customer service and participating in cross-departmental work teams).
    • Ability to provide constructive feedback.
    • Working knowledge and skills with computer applications, including Microsoft Office Suite.
      Departmental Preferences

      Master's degree in human services, social work, public administration, education, or a closely related field

      Preferred Experience and Abilities
      • Experience/understanding of the continuum of care.
      • Experience with the development and evaluation of trainers.
      • Experience with online and blended learning development and delivery.
      • Experience collaborating with public and private child welfare and/or child and youth-serving organizations.
      • Knowledge regarding environmental and relational permanency.
      • Data collection and management.
      • Regional or national conference planning and/or workshop presentation.
      • Program assessment and evaluation.
        Supervision
        • Supervise a minimum of 4 staff.
        • Manage and oversee programs and projects related to planning and facilitation of activities, training, and capacity-building technical assistance that support state and national initiatives of NRCYS.

          Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

          Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

Keywords: University of Oklahoma - Information Technology, Tulsa , Program Manager - Tulsa, Executive , Tulsa, Oklahoma

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