Program Manager - Tulsa
Company: University of Oklahoma - Information Technology
Posted on: August 7, 2022
The National Resource Center for Youth Services (NRCYS) at the
University of Oklahoma has been improving the effectiveness of
human services for more than 40 years, providing training and
technical assistance to programs in Oklahoma and nationally.
Specializing in training and consultation, NRCYS is a leader in
youth service philosophy best practices and youth engagement.
This position monitors, coordinates, and directs the day-to-day
obligations and personnel to ensure efficient and effective service
delivery and operations directly related to the implementation of
assigned projects and programs; uses independent judgment within
the framework of the projects and programs and established policies
in decisions affecting agency activities; and makes recommendations
and assists in the formulation of agency objectives, policies, and
1. Supervise staff as assigned to oversee the implementation of
projects and programs. Communicate clearly and directly with
assigned staff concerning performance expectations, productivity,
and accountability in implementing projects and programs. Meet with
staff a minimum of two times per month.
2. Develop and communicate current policy and procedures through
meetings and training.
3. Plan, implement, analyze, and evaluate the project, program, and
agency operations, goals, and outcomes.
4. Communicate, strategize, collaborate, and plan with contractors,
other programs, and stakeholders on current trends, best practices,
and program development through meetings, telephone, and email
5. Plan and facilitate activities, training, and capacity-building
technical assistance that support state and national initiatives of
6. Coordinate and oversee efforts for the selection, supervision,
training, coaching, and evaluation of program supervisors,
trainers, and staff.
7. Plan and attend meetings (internal and external) to include but
not be limited to NRCYS Executive Management Team (EMT) Meetings,
NRCYS Staff Meetings, NRCYS Management Meetings, Contract/Project
Meetings with funders, and University meetings as needed.
8. Monitor and enhance the knowledge base on national and other
states' best practice initiatives to make informed decisions and
recommendations regarding the ongoing management and improvement of
projects, programs, and agency initiatives.
9. Collect and analyze data. Write reports. Utilize data to inform
decision-making to benefit specific projects, programs, and agency
10. Uphold, safeguard and engage in activities to support the
University's mission, NRCYS vision, mission, values, and core
Required Education and Experience
Bachelor's degree in human services, social work, public
administration, education, or a closely related field and 48 months
experience in project management, leadership, or supervision
- Professional experience working with public sector or state
- Curriculum design, development, and evaluation (e.g.,
instructional design, adult learning principles).
- National child welfare federal legislation, practices,
policies, and initiatives.
A combination of experience in any of the following areas:
- Youth work (children welfare, child/youth/family services,
juvenile justice, education, treatment services).
- Understanding service systems (mental health, community-based
services, child welfare, education, etc.).
- Training presentation and group facilitation.
- Technical assistance and consultation.
- Event planning and coordination.
- Youth development and leadership activities.
- Continuum of care for children and youth involved with the
child welfare system.
- Trauma responsive service provision.
- Services to foster healthy youth development.
- Services to foster healthy life span development.
- Supporting children, youth, and young adults in transition to
- Evidence-based and research-informed practices.
Required Skills and Proficiences
- Supervision, leadership, and project management skills.
- Cultural humility and responsiveness knowledge and skills,
including understanding its relevance to training.
- Excellent organizational skills and attention to detail.
- Ability to provide high-quality services while managing
multiple projects under strict deadlines.
- Commitment to lifelong learning and professional development
(including knowledge of accessing child welfare legislation and
continuing education resources).
- Ability to think critically, problem-solve, and exercise
- Excellent interpersonal, oral, and written communication skills
(including delivering high-quality customer service and
participating in cross-departmental work teams).
- Ability to provide constructive feedback.
- Working knowledge and skills with computer applications,
including Microsoft Office Suite.
Master's degree in human services, social work, public
administration, education, or a closely related field
Preferred Experience and Abilities
- Experience/understanding of the continuum of care.
- Experience with the development and evaluation of
- Experience with online and blended learning development and
- Experience collaborating with public and private child welfare
and/or child and youth-serving organizations.
- Knowledge regarding environmental and relational
- Data collection and management.
- Regional or national conference planning and/or workshop
- Program assessment and evaluation.
- Supervise a minimum of 4 staff.
- Manage and oversee programs and projects related to planning
and facilitation of activities, training, and capacity-building
technical assistance that support state and national initiatives of
Equal Employment Opportunity Statement: The University of Oklahoma,
in compliance with all applicable federal and state laws and
regulations, does not discriminate on the basis of race, color,
national origin, sex, sexual orientation, genetic information,
gender identity, gender expression, age, religion, disability,
political beliefs, or status as a veteran in any of its policies,
practices, or procedures. This includes, but is not limited to,
admissions, employment, financial aid, housing, services in
educational programs or activities, and health care services that
the University operates or provides.
Diversity Statement: The University of Oklahoma is committed to
achieving a diverse, equitable, and inclusive university community
by recognizing each person's unique contributions, background, and
perspectives. The University of Oklahoma strives to cultivate a
sense of belonging and emotional support for all, recognizing that
fostering an inclusive environment for all is vital in the pursuit
of academic and inclusive excellence in all aspects of our
Keywords: University of Oklahoma - Information Technology, Tulsa , Program Manager - Tulsa, Executive , Tulsa, Oklahoma
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