ASSISTANT MANAGER CUSTOMER SERVICE (TULSA)

Company: Mathis Brothers
Location: Tulsa
Posted on: January 26, 2023

Job Description:

Pay: $17-$21

EXAMPLES OF WORK PERFORMED AS ASSISTANT MANAGER CUSTOMER SERIVCE :

• Ensure that crewis at work and ready to work
  
• Ensure that each customer receives outstanding customer service; authorize and ensure validity of customer returns
  
• Help solve problems that affect the service, efficiency, and productivity of the front end; train, coach, and manage all employees
  
• Meet the inbound call goals and work to complete service orders within a time that is satisfying to the customer; ensure safety and productivity of employees; enforce all company policies and procedures
  
• Perform disciplinary actions when needed
  
  EMPLOYMENT STANDARDS:Ability to repetitively use arms, hands and fingers; ability to communicate effectively with team members;1 yearexperience at Mathis Brothers in Customer Service position; expert knowledge ofStoris;positive attitude when working with customers; knowledge of employmentand merchandise handlingprocedures.
  
  PHYSICAL ACTIVITY REQUIREMENTS:To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, walking, pulling, talking, hearing/listening and repetitive motion.
  
  Heavy Work:Lifting upto 20lbsoccasionally.
  Work Environment:Indoorclimate controlledenvironment.
  
  Mathis Brothers promotes and maintains a drug-free work environment. Mathis Brothers is an Equal Opportunity Employer.
  
  **Non Safety Sensitive Position**

Keywords: Mathis Brothers, Tulsa , ASSISTANT MANAGER CUSTOMER SERVICE (TULSA), Executive , Tulsa, Oklahoma