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Program Manager - Workforce Development

Company: Madison Strategies Group
Location: Tulsa
Posted on: March 19, 2023

Job Description:

WorkAdvance Program Manager
Madison Strategies Group, a local nonprofit, is seeking a Program Manager for our flagship workforce development program, Tulsa Community WorkAdvance (TCW). TCW is a sector-focused and evidence-based initiative that prepares underserved individuals for quality careers in high-demand sectors. We are looking for a people-centered, strategic, and synergistic visionary who is skilled in people management and driving a team to meet program goals.
TCW is known nationally for its innovative model and has served thousands of Tulsans in the last decade. The WorkAdvance Program Manager will be the program's internal and external leader who will play a critical role in managing and sustaining its operations. The ideal candidate has a successful record of partnerships with external organizations, experience leading a team to meet organization goals, and experience in workforce training and development, human resources/talent management, community outreach, or similar.
-Make an impact with our team
The passion for our community is the driving force behind the Madison Strategies team, striving to create access to high-quality education, fulfilling employment, and upward economic mobility for all. We're always looking ahead and innovating to ensure our programs meet the needs of the workforce and community.
The team at Madison Strategies knows that the work we do is both highly challenging and profoundly rewarding. Our successes come from positive attitudes, diversity of thought, collaborative work and compassionate customer service. We hold ourselves to the highest standard because we know the importance of our work for the community.
-The primary responsibilities of this position include:People Management

  • Lead and guide WorkAdvance program staff to prioritize and implement the tasks needed to meet program goals
  • Provide ongoing strategic counsel for program staff and empower their professional development
  • Facilitate weekly intake & recruitment team meetings, career advisor team meetings, and multiple individual 1:1 meetings
  • Manage Intake Specialists to meet recruitment goals for the WorkAdvance program
  • Manage WorkAdvance Career Advisors to ensure proper management of training cohorts
  • Hire and train WorkAdvance staff as needed in collaboration with MSG leadership
  • Serve as a member of the management leadership team and work collaboratively with other departments to lead to achieving holistic organizational goalsProgram Management
    • Oversee daily program operations, monitor performance and adjust service strategies to ensure the achievement of program goals
    • Serve as the point of contact for external training partners in contracts, scheduling of training classes, and monitoring the progress of training classes currently in session
    • Develop and maintain relationships with community partners to drive recruitment, including attending community and outreach events
    • Attend training cohort open houses and assist in planning and preparation of events
    • Report to the Director of Programs and Executive Director on the program's progress toward goals on a weekly and monthly basic.
    • Collaborate with the Outreach and Communications Manager on marketing and outreach needs for WorkAdvance recruitment
    • In partnership with the Director of Career Services, make relevant updates to the career advisor and provide coaching recommendations for customers
    • Collaborate with Business Services to ensure training graduates are prepared for employment
    • In coordination with MSG leadership, develop and manage the annual program budgetQualifications
      --- BA or BS degree (MBA or MPA preferred), or equivalent experience
      --- Minimum five years experience working in the non-profit/human services field with a background in program development and management, budgets and providing direct services to clients
      --- Demonstrated success in leading teams using technology and data as a management tool to meet monthly, quarterly and annual program goals
      --- Proven management experience working with diverse stakeholders up, down, and across organizations
      --- Experience helping vulnerable populations overcome roadblocks by addressing their unique needs
      --- Strong project management skills managing complex, multi-faceted projects resulting in measurable successes and program growth
      --- Personal qualities of integrity, credibility, and a commitment to and passion for the Madison Strategies Group mission
      --- Knowledge and experience with Salesforce or other CRM databases for data entry and reporting on program metrics
      --- Excellent verbal and written communication skills with exceptional attention to details
      --- Schedule flexibility to work evenings and weekends when needed
      --- Must have personal transportation that can be used throughout the workday
      --- Live in, or able to relocate to Tulsa, OK within a reasonable timeframe
      Madison Strategies Group offers a competitive benefits package including health insurance, 401k and generous paid time off.MSG is an equal opportunity employer, committed to a diverse workforce.Powered by JazzHR

Keywords: Madison Strategies Group, Tulsa , Program Manager - Workforce Development, Executive , Tulsa, Oklahoma

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