Senior Banking Center Manager (81st & Garnett)
Company: BOK Financial
Posted on: May 19, 2019
Req ID:--51197--Areas of Interest:--Consumer Banking--BOK Financial
(BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation
(NASDAQ: BOKF) is a top 25 U.S.-based financial services holding
company with operations in ten states - Oklahoma, Texas, Arkansas,
Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and
Wisconsin. The company began more than 100 years ago in Tulsa and
has successfully diversified into a variety of industries,
businesses and geographies. .The Banking Center Manager is
responsible for leading employees to ensure the banking center
achieves key production/performance goals. Objectives are
accomplished through multiple sales/leadership activities. Develops
and coaches employees to achieve defined sales and client
experience objectives. The level assigned to each banking center
reflects its size, profitability, contribution and operational
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Plans and executes the banking centers' sales activities to
achieve goals set in consumer and small business products and
services sales; allocates appropriate activity expectations and
production goals; conducts sales meetings, makes business calls,
leads teleconsulting efforts, conducts team huddles, conducts
product knowledge clinics; ensures plans achieve proper financial
growth objectives; Opens accounts and processes loan applications.
Fosters an environment of consultative and ethical sales practices,
ensure the Needs Assessment requirement process is executed by team
- Ensures staff activities, processes and behaviors are aligned
to deliver an exemplary experience; leads the efforts to recover
from customer service breaks and escalates issues to leadership
when appropriate; reviews Client Experience results and enacts
plans to improve.
- Exercise usual authority of a manager including on-boarding,
performance appraisals, salary recommendations, coaching and
corrective action. Communicate directives from upper management and
translates into action items. Ensures compliance to regulations,
policies and procedures. Fosters a work environment that creates
engaged employees. Active in the recruiting, hiring, on boarding,
training, coaching and development of staff; Directly coaches and
develops the Assistant Banking Center Manager; Works with the
Assistant Banking Center Manager to coach and develop the
Relationship Bankers and Tellers; Leads employees to achieve or
exceed stated business objectives.
- Develops and maintains partnerships with representatives of
other Bank lines of business; ensure clients are introduced to the
appropriate partner to have their financial needs met. Position
banking center team members to effectively sell the total
- Ensures the banking centers are in compliance with established
operating policies and procedures and regulatory requirements.
KNOWLEDGE, SKILLS and ABILITIES:
- Advanced knowledge of consumer financial products and services.
Full technical knowledge of core branch banking products and
working knowledge of non-core products.
- Advanced knowledge and understanding of applicable consumer
laws and government regulations.
- Advanced knowledge of sales management techniques and
- Excellent client service, relationship building and business
- Strong interpersonal, oral and written communication
- Excellent problem-solving abilities.
- Proven ability to coach employees for improved
- Ability to make quality management decisions.
- Ability to motivate others and demonstrate good team building
skills.This level of knowledge is normally acquired through
completion of a Bachelor's Degree in a business related field and 3
- 5 years experience in a management/supervisory capacity in a
financial institution, or equivalent experience of 5 - 7 years.BOK
Financial is a stable and financially strong organization that
provides excellent training and development to support building the
long term careers of our employees. With passion, skill and
partnership you can make an impact on the success of the bank, our
customers and your own career!
Apply today and take the first step towards your next career
BOK Financial is an equal opportunity employer. We are committed to
providing equal employment opportunities for training,
compensation, transfer, promotion and other aspects of employment
for all qualified applicants and employees without regard to sex,
race, color, religion, national origin, age, disability, sexual
orientation, genetic information or veteran status.Attention All
Third Party Agencies, Headhunters, and Recruiters
BOK Financial and its Subsidiaries will not accept candidate
submission by unsolicited third parties through this site or any
company email address. All unsolicited candidates presented to BOK
Financial and its Subsidiaries will be considered the property of
BOK Financial. BOK Financial and its Subsidiaries will not be
responsible for any fees associated with unsolicited candidates,
nor will a contractual relationship be formed by the submission.
BOK Financial and its Subsidiaries are not obligated and will not
under any circumstances pay any fees to said third parties
submitting candidates in this manner. BOK Financial and its
Subsidiaries only forms contracts with recruiters with whom we have
an established business relationship and with whom we have in place
a signed agreement. All contact with BOK Financial and its
Subsidiaries from third parties must be through our Human Resources
Department. Any contact made outside of the BOK Financial Human
Resources Department by a third party will cancel any future
business relationships between the third party and BOK
Financial.Please contact firstname.lastname@example.org with any
Keywords: BOK Financial, Tulsa , Senior Banking Center Manager (81st & Garnett), Executive , Tulsa, Oklahoma
Didn't find what you're looking for? Search again!