Registered Nurse (Warren Clinic): OB/GYN - Bishops Building 250
Company: Saint Francis Health System
Location: Tulsa
Posted on: March 19, 2023
Job Description:
Job DescriptionWhat do our Customer Care Representatives
do?**This is an in-Office role**Our Customer Care Representatives
are knowledgeable, energetic, and consistently deliver the best
overall customer experience. To succeed in this role, you need to
be passionate, and customer obsessed while serving customers and
potential consumers in the pest control industry. Responsibilities
include placing outbound calls to people who have expressed an
interest in Pest Control services, evaluating customers' current
situation, and dispatching sales to the field.Responsibilities also
Include demonstrating a strong work ethic and capacity to handle
high work volume in a great teamwork environment along with the
following: - Acting as a trusted and knowledgeable advisor for pest
control products and services that meet customer needs.
- Providing creative, reliable, and personalized resolution of
customer concerns to retain existing customers and maintain their
regular services
- Responsible for generating new business as well as reconnecting
with customers who have not used our pest control services in an
extended period
- Maintaining continued personalized contact with customers after
retaining an existing customer or selling a new customer to
regularly exceed customer expectations
- Providing timely feedback to the company regarding service
failures or customer concerns.
- Ensuring thorough and accurate response to customer inquiries
and if necessary, partnering with appropriate department
personnel
- Processing customer orders/changes/etc. according to
established department policies and procedures.
- Recording details of customer interactions, inquiries,
comments, and complaints along with details and actions are
taken.
- Performing outbound calls regarding account balances with
current customersWhat do we offer?
- Competitive Salary - $17.00/hourly DOE
- Health, dental, vision, and short-term and long-term
disability, life insurance, critical illness, and accident
insurance
- 401(k) retirement savings with company match
- Paid Time Off (PTO) + Holiday Pay
- Educational and career development opportunitiesWhat do you
need?
- High School diploma or equivalent
- Minimum 2 years of customer service experience
- Prior call center experience preferred
- Must possess a professional and friendly attitude and the
ability to quickly develop a rapport with customers over the phone;
excellent phone etiquette
- Must be a self-motivated individual who possesses
problem-solving skills and enjoys new challenges
- Proven ability to resolve issues and multi-task, good
organizational and time management skills - Excellent verbal and
written communication skills
- Punctuality and reliable attendance are a must.
- Must exhibit a high level of professionalism
- Desire to work in a collaborative team environmentThe above
statements are intended to describe the general nature of the work
being performed by employees assigned to this classification; they
are not an exhaustive list of all responsibilities, duties and
skills required for the position.PURCOR is committed to hiring and
retaining a diverse workforce. We are proud to be an Equal
Opportunity Employer, making decisions without regard to race,
color, religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability status, age,
marital status, protected veteran status, or any other protected
class.Drug-Free WorkplaceHide
Keywords: Saint Francis Health System, Tulsa , Registered Nurse (Warren Clinic): OB/GYN - Bishops Building 250, Healthcare , Tulsa, Oklahoma
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