Customer Service

Company: Careerbuilder-US
Location: Tulsa
Posted on: April 8, 2021

Job Description:

We are looking for a dedicated, full-time hard working inside sales/customer service representative who will thrive in a fast paced environment. -- This individual should ideally have previous customer service experience, be self-motivated, possess excellent negotiation and interpersonal skills and strengthen existing customer relationships. -- Responsibilities Answering all incoming calls. Receiving and processing all fax and email messages. Generating quotes. Troubleshooting and resolving all customer issues. Work directly with sales managers and representatives to implement the customer service portion of operations. Provide a high level of customer service by developing and maintaining a strong relationship with customers' front line personnel. Advise customers on payment terms. Arrange for pick up freight from the shippers location. Shipment track & tracing . --Job Requirements:Key Skills & Qualifications High school diploma Knowledge of transportation, logistics, or freight forwarding. Must have time management skills and the ability to multi-task.---- Strong communication in telephone, email, and interpersonal skills. Must be able to comply with all US Customs regulations as well TSA regulations as Concordia is a CCSF. Strong customer service, organizational skills and attention to detail is a must. Proficient computer skills and standard PC application skills required. Must be able to read, write and speak English fluently -- In this role you can expect: Competitive Salary & Bonus Program Medical Benefits Paid Time Off (Holidays & Vacation)

Keywords: Careerbuilder-US, Tulsa , Customer Service, Hospitality & Tourism , Tulsa, Oklahoma