Customer Service
Company: Careerbuilder-US
Location: Tulsa
Posted on: April 8, 2021
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Job Description:
We are looking for a dedicated, full-time hard working inside
sales/customer service representative who will thrive in a fast
paced environment. -- This individual should ideally have previous
customer service experience, be self-motivated, possess excellent
negotiation and interpersonal skills and strengthen existing
customer relationships. -- Responsibilities Answering all incoming
calls. Receiving and processing all fax and email messages.
Generating quotes. Troubleshooting and resolving all customer
issues. Work directly with sales managers and representatives to
implement the customer service portion of operations. Provide a
high level of customer service by developing and maintaining a
strong relationship with customers' front line personnel. Advise
customers on payment terms. Arrange for pick up freight from the
shippers location. Shipment track & tracing . --Job
Requirements:Key Skills & Qualifications High school diploma
Knowledge of transportation, logistics, or freight forwarding. Must
have time management skills and the ability to multi-task.----
Strong communication in telephone, email, and interpersonal skills.
Must be able to comply with all US Customs regulations as well TSA
regulations as Concordia is a CCSF. Strong customer service,
organizational skills and attention to detail is a must. Proficient
computer skills and standard PC application skills required. Must
be able to read, write and speak English fluently -- In this role
you can expect: Competitive Salary & Bonus Program Medical Benefits
Paid Time Off (Holidays & Vacation)
Keywords: Careerbuilder-US, Tulsa , Customer Service, Hospitality & Tourism , Tulsa, Oklahoma
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