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Concierge/Receptionist

Company: Covenant Living at Inverness
Location: Tulsa
Posted on: September 22, 2022

Job Description:

Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking Concierge. This position is accountable for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way. Positions available: Full Time Concierge & PRN _ _In this role, the Concierge will: _ _ Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available. Provide information to all visitors and see that they are directed to the appropriate individual who can assist them. Ensure that reception desk and lobby are kept clean and organized after each shift. Facilitate transportation requests to appropriate staff, coordinate and communicate the timing of transportation to residents and staff. Places courtesy calls to residents to remind them of transportation trips. Is knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment. Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations. Support other departments in clerical duties as assigned by the Administrative Services Coordinator Support the Lead Receptionist in clerical duties and maintenance of the reception area _ _The ideal candidate will have: _ _ High school education or equivalent. One year of secretarial training or clerical experience. Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English. . Pleasant personality and telephone voice. Ability to remain calm in an emergency situation. Complete confidentiality when circulating general information. Knowledge of computers including Microsoft Office Suite. Interest in and desire to work with older adults.Job Types: Full-time, Part-timeBenefits: Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insuranceSchedule: 8 hour shiftEducation: High school or equivalent (Required)Experience: Customer service: 1 year (Required) Microsoft Office: 2 years (Required) Clerical experience: 1 year (Required)Work Location: One location

Keywords: Covenant Living at Inverness, Tulsa , Concierge/Receptionist, Hospitality & Tourism , Tulsa, Oklahoma

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