TulsaRecruiter Since 2001
the smart solution for Tulsa jobs

Associate Team Leader

Company: H&R Block
Location: Tulsa
Posted on: November 10, 2019

Job Description:

Job Details Company Overview Are you driven by helping people? H & R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. As an Associate Team Leader for H & R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. What you'll do... - Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H & R Block - Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary - Serve as point of contact for onsite escalated client service concerns - Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary - Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience - Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals - Lead daily huddles and communicate essential information to office associates Are you driven by helping people? H & R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. As an Associate Team Leader for H & R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. What you'll do... - Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H & R Block - Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary - Serve as point of contact for onsite escalated client service concerns - Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary - Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience - Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals - Lead daily huddles and communicate essential information to office associates Recommended skills Scheduling

Keywords: H&R Block, Tulsa , Associate Team Leader, Hospitality & Tourism , Tulsa, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Supermarket Shopper
Description: IN-STORE SHOPPER Why shop and deliver with Instacart Instacart is a North American leader in online groceries. We strive to help make grocery delivery effortless, affordable, and accessible to everyone. (more...)
Company: Instacart
Location: Springdale
Posted on: 11/22/2019

Associate Team Leader
Description: Are you driven by helping people H R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. (more...)
Company: H&R BLOCK
Location: Tulsa
Posted on: 11/22/2019

Tax Professional
Description: br Tax Professional br Seeking experienced seasonal Tax Preparers eager to serve clients with diverse tax needs, generate
Company: H&R BLOCK
Location: Tulsa
Posted on: 11/22/2019


Block Advisors - Team Leader
Description: br br Are you driven by solving problems and enjoy leading people Block Advisors is looking for a passionate Team Leaders to accelerate our year-round tax business by managing a single Block Advisor (more...)
Company: H&R BLOCK
Location: Tulsa
Posted on: 11/22/2019

Supermarket Shopper
Description: IN-STORE SHOPPER Why shop and deliver with Instacart Instacart is a North American leader in online groceries. We strive to help make grocery delivery effortless, affordable, and accessible to everyone. (more...)
Company: Instacart
Location: Fayetteville
Posted on: 11/22/2019

Part-time Nabisco Retail Merchandise Stocker-Tulsa,OK
Description: Mondelez International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits Cadbury (more...)
Company: Mondelez International
Location: Tulsa
Posted on: 11/22/2019

Beverage Merchandiser
Description: Job Overview br br Merchandiser in Tulsa and Surrounding Area br br The Merchandiser is responsible for providing high-quality merchandising support for Keurig Dr Pepper brands to retail stores (more...)
Company: Keurig Dr Pepper
Location: Tulsa
Posted on: 11/22/2019

CDL-A Local Delivery Truck Driver in Pleasanton, TX
Description: CDL A Sand Truck Drivers in Pleasanton, TX Home Daily The Perfect Local Oil and Gas Trucking Job for Experienced Class A CDL Drivers
Company: Chalk Mountain Services of Texas
Location: Edmond
Posted on: 11/22/2019

Part-Time Retail Merchandiser - Edmond, OK
Description: Sales Merchandiser About Anderson MerchandisersWe---ve been around for 100 years and became the nation---s largest merchandiser of entertainment products. We now represent many different clients in multiple (more...)
Company: Anderson Merchandisers
Location: Edmond
Posted on: 11/22/2019

Receptionist
Description: br Do people think of you as friendly Are you able to work in a fast-paced environment . br H R Block is seeking customer-centric seasonal Receptionists who can work in
Company: H&R BLOCK
Location: Tulsa
Posted on: 11/22/2019

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Tulsa RSS job feeds