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Associate Field Services- TUL

Company: Connections IT Services
Location: Tulsa
Posted on: February 15, 2020

Job Description:

Connections IT Services is now hiring Field Services resources.-- The Field Services Associate is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Typically has an Associates degree in a computer related field or equivalent training. The technical skills include knowledge of computer hardware and software. Position ID:-- cITs3028 Location:-- Tulsa, Oklahoma Title:-- Desktop Field Services Associate Major Job Duties and Responsibilities Work break fix issues for desktop devices. Pick up and move devices from one location to another, e.g. laptops, desktops, monitors, printers, etc. Audit records of daily data communication transactions, problems and remedial actions taken, or installation activities Update technical manuals and conduct computer diagnostics to investigate problems Education/Experience Required High School Diploma. Associates degree in computer related field or equivalent training required 5+ years experience required Skills Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required) Expert mentoring skills necessary to provide support and constructive performance feedback (Required) Expert ability to work independently and manage ones time (Required) Expert knowledge on configuration, installation of computer hardware and software and printers(Required) Expert knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software (Required) break fix issues for desktop devices, Pick up and move devices from one location to another, e.g. laptops, desktops, monitors, printers, installation activities, computer diagnostics

Keywords: Connections IT Services, Tulsa , Associate Field Services- TUL, IT / Software / Systems , Tulsa, Oklahoma

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