Associate Field Services- TUL
Company: Connections IT Services
Location: Tulsa
Posted on: February 15, 2020
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Job Description:
Connections IT Services is now hiring Field Services
resources.-- The Field Services Associate is responsible for
answering questions or resolving computer problems for clients in
person, via telephone or from a remote location. Typically has an
Associates degree in a computer related field or equivalent
training. The technical skills include knowledge of computer
hardware and software. Position ID:-- cITs3028 Location:-- Tulsa,
Oklahoma Title:-- Desktop Field Services Associate Major Job Duties
and Responsibilities Work break fix issues for desktop devices.
Pick up and move devices from one location to another, e.g.
laptops, desktops, monitors, printers, etc. Audit records of daily
data communication transactions, problems and remedial actions
taken, or installation activities Update technical manuals and
conduct computer diagnostics to investigate problems
Education/Experience Required High School Diploma. Associates
degree in computer related field or equivalent training required 5+
years experience required Skills Verbal and written communication
skills, problem solving skills, customer service and interpersonal
skills (Required) Expert mentoring skills necessary to provide
support and constructive performance feedback (Required) Expert
ability to work independently and manage ones time (Required)
Expert knowledge on configuration, installation of computer
hardware and software and printers(Required) Expert knowledge of
computer software, such as configuration management software,
desktop communications software, operating system software and
internet directory services software (Required) break fix issues
for desktop devices, Pick up and move devices from one location to
another, e.g. laptops, desktops, monitors, printers, installation
activities, computer diagnostics
Keywords: Connections IT Services, Tulsa , Associate Field Services- TUL, IT / Software / Systems , Tulsa, Oklahoma
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