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System Network Administrator with AWS experience

Company: True Digital Security
Location: Tulsa
Posted on: February 24, 2021

Job Description:

Network / System AdministratorTrue Digital Security is a leading information security services & consulting firm, committed to helping our clients achieve best practices and compliance objectives, while mitigating risk. TRUE is more than just a cybersecurity provider. We become an integral part of our clients' teams, helping them make informed risk management decisions and enabling their businesses to operate most securely and efficiently. Position Responsibilities: -- Create and Maintain healthy and efficient client networks -- Document all time and issue resolutions within service tickets at time of effort -- Maintain personal ticket schedule and internal calendar -- Meet or exceed all customer SLA's on managed devices -- Maintain an excellent customer satisfaction rating (gathered from surveys and interviews) -- Meet with internal team members to maintain support cadence -- Perform weekly and monthly tasks as assigned -- Attend all department meetings as required by your supervisor -- Function as an effective team member -- Ensure all client Service Tickets are handled in a timely, courteous, accurate and efficient manner, while following best practices for processing service tickets. Qualifications/Skills: -- Expert level troubleshooting skills for Windows based environments of hybrid or public cloud based, Windows server-client relationships, including, but not limited to authentication, GPO's, Active Directory permissions, DNS, DHCP, WINS, L/WAN printing, commercial off the shelf (COTS) applications, critical network infrastructure devices, to include, but not be limited to, firewalls, routers, switches, wireless access points, and remote access concentrators. -- Expert level knowledge and administration of the Microsoft Server product line, to include, but not be limited to, Windows Server 2016/19, SQL -- Expert level knowledge and administration of Microsoft PaaS including, but not limited to, Microsoft 365, Office 365, SharePoint, OneDrive -- Expert level knowledge and administration of Hypervisors including, but not limited to, VMWare, HyperV, Citrix -- Expert level knowledge and administration of the interoperability of line of business (LOB) applications and their utilization -- Working knowledge and administration of, public cloud IaaS offerings including, but not limited to, Amazon Web Services, Microsoft Azure -- Working knowledge and administration of common elements inside corporate networks like, Firewalls, Spam Filters, Anti-Virus, Backup and Recovery, and Remote Monitoring and Management tools -- Working knowledge of PowerShell & CLI Education and Certification Requirements: -- Required Education: High School Diploma -- Preferred Education: Bachelor's Degree in IT or related area study or equivalent experience -- Required: A+, MCPIT -- Preferred: AWS Solutions Architect Associate, AWS Cloud Practitioner, AZ-900, MS-900, Security+

Keywords: True Digital Security, Tulsa , System Network Administrator with AWS experience, IT / Software / Systems , Tulsa, Oklahoma

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