Atlassian Cloud Systems Administrator IV
Company: Myriad Genetics
Posted on: May 28, 2023
Atlassian Cloud IT Systems Administrator IV (FULL REMOTE)
Atlassian Jira and Confluence Administration - IT Content and
Collaboration Services Team (IT Operations) Overview: Myriad
Genetics is looking for an experienced systems administrator to
join our IT Content and Collaborations Services team and help guide
our cloud transformation. This team is responsible for supporting
Myriad's various employee-collaboration focused SaaS platforms such
as Atlassian Cloud, Office 365, and OpenText. If you want to work
for a company that allows you to apply your skill and contribute to
improving people's lives, this is your opportunity. Core
Responsibilities: The primary focus of this role is supporting
Myriad's Atlassian Jira, JSM and Confluence environments. Daily
work will involve leading out on the expanded adoption of Atlassian
Cloud for Enterprise-wide usage, as well as improving governance
and IT controls for the platform. This individual will be
responsible for coordinating with stakeholders in the business to
help understand and translate their business processes into
efficient workflows using features in Atlassian Jira & Confluence.
In addition to the project-based work listed above, this position
will also be responsible for assisting with escalated support
tickets from employees who use or are migrating into Atlassian
Cloud. Additional Responsibilities:
- Project & Task Management - Ability to effectively communicate
and coordinate with a broad range of department leaders, project
teams, and vendors regarding IT & Enterprise initiatives.
Participation in daily 15-minute team standups, weekly SCRUM
meetings, and other working sessions as scheduled via Microsoft
- Technical Writing and Documentation - Create and maintain
excellent documentation within our IT Knowledge Base repositories
and ticketing system (SharePoint, Confluence, Jira, and JSM).
- Formal Education - BS degree in Computer Science, Information
Systems, or equivalent experience.
- Work Experience - At least 5+ years of relevant technical
experience, preferably at a medium to large enterprise (Healthcare
industry experience a plus)
- Atlassian Jira and Confluence Administration - Previous
experience managing Jira Software and Jira Service Management
projects in an enterprise environment. Ability to create and
maintain complex workflows, with special attention to providing a
great end-user experience. Deep understanding of the core features
within Jira, as well as advanced functionality utilized in custom
implementations of Jira Software and JSM Projects. Preferred
Experience: In addition to the items listed above, preference will
be given to candidates who have experience with the following:
- Provide vision and strategy for the use of Atlassian tools
within an organization. Demonstrated ability to communicate with
stakeholders and users to align on strategy.
- Ability to recognize and promote opportunities to match
business requirements with technical solutions.
- Project Management and organizational Skills - someone who
takes ownership and initiative even in a remote setting. Needs to
be well organized, able to capture and prioritize tasks, and report
on them to IT leadership.
- Enterprise Implementation Experience - Able to gather
requirements and assist non-technical teams with the creation of
stateful process workflows using all the features available within
an Enterprise implementation Jira, JSM, and Confluence.
- Understanding and ability to use the Atlassian Cloud API for
bulk maintenance or advanced information gathering.
- Agile Development Background - Understanding of agile and scrum
concepts is a plus but not a hard requirement.
- PowerShell experience a plus but not a hard requirement. A
successful candidate will demonstrate:
- Excellent troubleshooting and customer service skills - must be
a great communicator, both verbally and written.
- The ability to utilize a high degree of creativity, analytical
thinking, and initiative to solve business problems and work well
- The ability to work independently as well as part of a team in
a remote environment. Having a solid internet connection, great
headset, and a quiet space for Teams meetings is a must.
- Timely attendance and participation in any scheduled meetings
or working sessions.
- Ability to prioritize and balance duties in a fast-paced
- A positive and proactive attitude to anticipate and plan for
future needs and opportunities.
- The desire to share knowledge amongst the team through
cross-training and documentation of systems, processes, and
- Past examples and experience managing systems and projects
through all phases of the system/project lifecycle.
- Experience working with IT Change Management practices and good
team communication. #LI-REMOTE #LI-KO1 Myriad Genetics Inc., is a
leading personalized medicine company dedicated to being a trusted
advisor transforming patient lives worldwide with pioneering
molecular diagnostics. Myriad discovers and commercializes
molecular diagnostic tests that: determine the risk of developing
disease, accurately diagnose disease, assess the risk of disease
progression, and guide treatment decisions across six major medical
specialties where molecular diagnostics can significantly improve
patient care and lower healthcare costs. Myriad is focused on three
strategic imperatives: maintaining leadership in an expanding
hereditary cancer market, diversifying its product portfolio
through the introduction of new products and increasing the revenue
contribution from international markets. For more information on
how Myriad is making a difference, please visit the Company's
website: . We recognize that our people are our strength and the
diverse talents they bring to our global workforce are directly
linked to our success. We are an equal opportunity employer and
place a high value on diversity and inclusion at our company. In
hiring and all other employment decisions, we prohibit
discrimination and harassment on the basis of any protected
characteristic, including race, religion, color, national origin,
gender, sexual orientation, gender identity, gender expression,
age, marital or veteran status, pregnancy or disability, or any
other basis protected under applicable law. In accordance with
applicable law, we make reasonable accommodations for applicants'
and employees' religious practices and beliefs, as well as any
mental health or physical disability needs. Please answer all
questions completely. Please do not provide any information not
specifically requested on this Employment Application form.
Keywords: Myriad Genetics, Tulsa , Atlassian Cloud Systems Administrator IV, IT / Software / Systems , Independence, Oklahoma
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