IT Support Technician
Company: Redolent
Location: Tulsa
Posted on: April 1, 2026
|
|
|
Job Description:
One of our direct client is urgently looking for an IT Support
Technician @ Tulsa, OK Job Title: IT Support Technician Location:
Tulsa, OK Duration: 3 to 6 Months Description: Job Summary The
Corporate IT Services requires a day-to-day IT Support Technician
for ongoing support for Xperi. These required support services
include but are not limited to: supporting day-to-day user
incidents and requests and resolving issues; direct executive-level
support; oversight of workstation management tools. The IT Support
Specialist will be responsible for supporting, servicing,
implementing, lifecycle management, and daily operations for IT
Corporate Services. This will include (but not limited to) direct
user support, run book creation and modification, coordinate with
other IT teams in the organization, service evaluation, day to day
operations, lifecycle management planning and implementation,
routine assessment, understanding the needs of the business,
providing direct support for executive-level users and their
support staff. In addition, a successful candidate will have a firm
understanding of IT methodology and solutions, be forward thinking,
and be able to assist and collaborate with other members of the
Corporate IT and Infrastructure team in support of those
technologies. This will include (but not be limited to) Slack,
Zoom, Office 365 technologies, Windows 10, MacOS, Linux, Azure, and
others as required. Accountabilities & Responsibilities: • Be
self-motivated and able to work successfully with a team to achieve
ambitious goals • Design, plan, and coordinate the implementation
IT technologies in support of defined requirements generated by
business and growth demands • Work with Tier I/II support desks by
creating/updating support run books and working on escalations at
the Tier III/IV level • Engage with vendors to resolve issues •
Work with the business to understand requirements. • Utilize a
framework for monitoring tools, escalating key issues, and ensure
timely implementation of services. Required Qualifications • BS. in
Computer Science or equivalent experience • Minimum of three to
five years directly related work experience • 5 or more years of
technical experience, including at least 3 years in • Microsoft
Server • Office 365 • Endpoint management • Workstation deployment
• Networking Desired Qualifications • 2 years technical experience
with multi-factor authentication • Application support experience
with Zoom, Box, Azure • Knowledge of current workstation hardware
and standards Other Desired Qualifications • Certifications in MCSE
• Fundamental networking knowledge and experience • Core
fundamental and working knowledge of TCP/IP, DNS and Certificate
Services • Must have excellent written and verbal communication
skills and be able to: • Read, analyze, and interpret common
technical journals • Document procedures that conform to a
prescribed style and format • Present information to management •
Strong analytical skills required
Keywords: Redolent, Tulsa , IT Support Technician, IT / Software / Systems , Tulsa, Oklahoma
