TulsaRecruiter Since 2001
the smart solution for Tulsa jobs

IT Associate End User Support

Company: Alorica
Location: Tulsa
Posted on: August 16, 2019

Job Description:

IT Associate End User Support - 146954 Description GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We re a global leader in customer service and experience, serving the world s biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Provides first tier operational support for network infrastructure and internal desktop systems software and hardware. JOB RESPONSIBILITIES Provides first tier technical support to internal and external customers installs, configures, troubleshoots, monitors, and maintains customers' desktop software and hardware supports mobile workforce Consults with customers on all aspects of end-user computing and desktop based systems software resolves more complex, less defined issues Works independently in troubleshooting and providing solutions to unresolved hardware and software problems through trouble-ticket system Maintains passwords, data integrity, and system security for the desktop environment Provides technical support and guidance through Tier II support, training, and publication of documentation seeks hardware repair through outside vendors Conducts site surveys and implements moves addschanges modifications to existing equipment through work-request system Evaluates, maintains, modifies (e.g., creates macros, templates), and documents desktop application packages participates in the testing and evaluation of new desktop packages, implements prototypes, and consults with customers on selection of software applications Manages hardware inventory using asset management tool Creates and implements software distribution methods and standards Installs LAN software upgrades including planning and scheduling, testing, and coordination, and maintains integrity of the LAN software and hardware Performs LAN security procedures including implementing log-in requests evaluates new products and technologies to determine impact on existing system configurations OTHER RELATED DUTIES Complies with established policies and standards to ensure that access to company information and systems resources, in any medium or format, is limited to authorized personnel. Qualifications JOB REQUIREMENTS Minimum Education and Experience Associate s Degree or equivalent experienceCertifications within area related to job function Knowledge, Skills and Abilities Experience in IT management with emphasis on infrastructure technology Experience with design of IT infrastructure Working knowledge of most Microsoft based platforms including Windows based operating systems Working knowledge of IT Disaster Recovery process and procedure Strong organization, project planning and time management skills Demonstrate excellent written and verbal communication skills Ability to communicate technical issues to non-technical people Ability to negotiate and solve conflict Work Environment Frequent work performed in a climate controlled work environment. Constant exposure to electronic media Domestic and local travel may be necessary on rare occasions Physical Demands Frequent work performed while sitting andor standing Constant use of computer, telephone devices, and other general office equipment ABOUT ALORICA Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law. Job IT Primary Location United States-Oklahoma-Tulsa Work Locations 14002 East 21st Street Tulsa 74134 14002 East 21st Street Tulsa 74134 Schedule Full-time Job Posting 06032019, 112653 AM

Keywords: Alorica, Tulsa , IT Associate End User Support, IT / Software / Systems , Tulsa, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Junior Front End Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Springdale
Posted on: 08/19/2019

Entry Level Software Engineer - Springdale
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Springdale
Posted on: 08/19/2019

Technical Sales Representative
Description: As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.Nalco Water, an Ecolab Company, seeks a Technical (more...)
Company: Ecolab
Location: Tulsa
Posted on: 08/18/2019


Engineer 1
Description: One of the world's largest communication companies, our client has an opening for an Engineer to work onsite in Tulsa, OK. While this is a contract 12 month position it has the potential to a full time (more...)
Company: Advantage Technical Resources
Location: Tulsa
Posted on: 08/19/2019

Technical Architect(sponsorship available)
Description: Job description The Role The Technical Information Architect is responsible for driving the Technology strategy to augment the Data Architecture laid out by the Data Architecture team The Technical Information (more...)
Company: VED Software Services, Inc.
Location: Springdale
Posted on: 08/18/2019

Software Engineer
Description: Software Engineer reputable fun company in Tulsa This is a full-time opportunity.
Company: Robert Half Technology
Location: Tulsa
Posted on: 08/18/2019

Best Buy Mobile Sales Consultant
Description: Best Buy Mobile Sales Consultant Job Category Store Associates Location Number -Fort Smith-Store Job Description What does a Best Buy Mobile Sales Consultant do Best Buy Mobile Sales Consultants (more...)
Company: Best Buy Co
Location: Fort Smith
Posted on: 08/18/2019

Senior Scrum Master
Description: Req ID: 51688 br Areas of Interest: Information Services Portfolio Management Project Management Software Development br BOK Financial BOKF , Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (more...)
Company: BOK Financial
Location: Tulsa
Posted on: 08/16/2019

Senior CNC Programmer
Description: Job Title Senior CNC Programmer Requisition .1 Job Type Full-time Shift Type Location AEROSTRUCTURES - Walden's - OK - Tulsa, OK 74115 US Primary Job Description Location Profile: Walden's Machine (more...)
Company: PCC Airfoils, LLC
Location: Tulsa
Posted on: 08/18/2019

Junior Front End Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Broken Arrow
Posted on: 08/18/2019

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Tulsa RSS job feeds