Field Claims Adjuster
Company: Pacesetter Claims Service
Posted on: May 17, 2020
JOB SUMMARY/ORGANIZATIONAL IMPACT:An independent, insurance
property adjuster, who works primarily on losses resulting from
sudden and accidental events, to serve as a representative of our
insurance company clients. S/he will provide timely
customer/insured contact, investigation of claim via physical
inspection as well as via verbal interaction with the insured,
writing of estimate according to the guidelines and coverage
provided by insured's insurance policy as well as settlement of
RESPONSIBILITIES/ ESSENTIAL FUNCTIONS:
Adhere to all PCS guidelines and as well as insurance client's
guidelines concerning, but not limited to the following: work
conduct, customer service, policy, claims process, estimate
writing, and claim closures as they relate to given claim
assignment. This will insure PCS' working relationship with our
client(s) as well as the adjuster's working relationship with
Consult with field support team, including but not limited to:
claim manager(s), quality control, file review, team lead (both PCS
and client, if assigned), and Adjuster Relations team, in an effort
to receive support specific to the assigned storm assignment.
Provide quality customer service to all assigned, insured claimants
throughout the claims process to ensure timely contact with the
Inspect claimant(s) property with the use of proper
attire/appearance/equipment to insure safe working conditions as
well as to maintain the image of the insurance company for which
adjuster is contracted to provide insurance adjusting services.
Perform estimating of claims in designated software as required by
either PCS or client needs in order to accurately and efficiently
produce both the claim estimate as well as the client invoice,
which PCS uses to bill the clients.
Update Human Resources and deployment staff concerning current
experience, licenses gained/renewed, certifications earned, and any
other pertinent contact information. This will help PCS maintain a
current and accurate view of our adjuster base and the skill set it
Perform related responsibilities as required or assigned.
Knowledge of Property Insurance Policy terminology required.
Successfully applied knowledge of each phase of the property claim
Proficient in claims adjusting software programs. (Xactimate and/or
Strong written and verbal communication skills.
Self-motivated with strong organizational and analytical skills
PCS Staff & Management, Assistants, and Insured's.
2 years of Property Adjusting field experience preferred. To
include: Residential, Commercial, Farm/Ranch, Exterior/Interior
inspections, Large Loss, wind/hail, hurricane, tornado, fire, and
sewer backup, etc.
High school diploma or some college preferred.
Pre-licensing/state occupational license testing for at least
home/designated home state.
Property Adjusting course, continued education courses as required
in order to validate state licensing and required
SPECIAL JOB DIMENSIONS:
Adjuster is required to climb roofs while adhering to all safety
regulations and have the ability to work with exposure to outside
Adjuster must have the ability to communicant remotely with
Manager, and/or insured as needed.
An appropriate and respectable vehicle for travel.
A valid driver's license and up to date vehicle insurance is
LOCATION & COMMUTE:
Daily Claims Adjusters typically choose their own territories. Most
territories are determined by the adjuster's home area and income
desired. Population will determine claim volume.
Catastrophic (CAT) Claims Adjusters are deployed anywhere within
the United States top work primarily on losses resulting from a
catastrophe. Once on location, travel can be very centrally located
within a zip code up to an entire state depending on the volume and
population of the event area. Population of the event area will
determine claim volume.
Incumbent possess the ability to be available/or on call for claims
Note: The essential job functions contained in this document
describe the general nature and level of the work performed by
personnel assigned to the job. They are not intended to represent
an exhaustive listing or be inclusive of all aspects of the job.
The tasks and procedures involved in the performance of the job
responsibilities may vary from day-to-day. Major changes in areas
of responsibility will require revision of this job description
Offer Contingency: All offers of employment at Pacesetter are
contingent upon results of a background check. Background checks
will be conducted on all final candidates and will include a review
of criminal charges and convictions. Factors will be considered
such as (i) the nature of the crime and its relationship to the
position, (ii) the time since the charge/conviction, (iii) the
number of charges/convictions, and (iv) whether hiring the
applicant would pose an unreasonable risk to Pacesetter's business,
its employees or its customers. Employees handling Security First
claims will also need to pass a drug screening check. A motor
vehicle records search will be conducted on an individual's driving
history when driving is an essential requirement of the position
and a credit history search will be conducted for positions that
involve management of funds and/or handling of cash or credit
Equal Employment Opportunity: We're committed to equal employment
opportunity. We will not discriminate against employees or
applicants for employment on any legally-recognized basis
["protected class"] including, but not limited to: race; color;
religion; genetic information; national origin; sex; pregnancy,
childbirth, or related medical conditions; age; disability;
citizenship status; uniform service member status; or any other
protected class under federal, state, or local law.
Keywords: Pacesetter Claims Service, Tulsa , Field Claims Adjuster, Other , Tulsa, Oklahoma
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