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Circuit Designer - Tulsa, OK (Ops Academy)

Company: CenturyLink
Location: Tulsa
Posted on: May 24, 2020

Job Description:

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the worlds best networking company by solving customers increased demand for reliable and secure connections. The company also serves as its customers trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
The Role
CenturyLink is seeking early-career or second-career self-starters who are self-motivated with high technical aptitude and an interest in a Network and Telecomm Customer Support role. You will participate in our Ops Academy which is a robust 6-week training program to jump-start and enable your success in this role. This rigorous program is designed to develop tech-savvy individuals in the areas of network operations, IP, and customer care where you will learn about our technology, networks, products, processes, and customer service best practices. Circuit Designer is an entry level position within the North America Operations organization. This role is responsible for designing a circuit path across the company network with an enhanced knowledge and understanding of the network architecture and routing configurations. Within the design responsibilities, accountable for producing an accurate design layout record that applies a proficient understanding of the products and their specifications offered by the company and the scope of work requested on a customer order meets the product criteria, as well as having in-house parts/equipment available for consumption and delivery to the end user. Responsible for writing and solving for process and procedural gaps, and bringing closure to problematic orders.The Main Responsibilities
--- Designs and provisions customer, network, dark fiber, and collocation circuits including on-net and off-net basic routing network configurations. Creates layout records and maintains data integrity of inventory record consumption.

--- Initiates capacity requests and tracks for completion based on deployment commit date.

--- Manages individual daily workload in alignment with revenue and customer commitments across multiple orders, systems and processes.

--- Validates orders for information accuracy based on internal company product ordering specifications.

--- Assists in process documentation and provides training and guidance to new hires regarding processes, equipment, network architecture, and facilitates issue resolution.

--- Owns and resolves all issues and related problematic activities against assigned orders.What We Look For in a Candidate
--- Associate's Degree in a technical field/capacity preferred. 0-2 years experience.

--- Requires a highly motivated and solutions driven individual that desires to expand their knowledge, as well as exhibits creativity and originality

--- Basic knowledge of ring configurations and network routing

--- Knowledge of basic metro gear/equipment - Lucent/Fujitsu/Cienna/Alcatel/Cisco

--- Adapts and thrives in a fast-paced, multi-faceted environment

--- Manages/facilitates issues to resolution

--- Demonstrated effectiveness to escalations/urgent-related matters

--- Basic knowledge of bandwidths from DS1 to OC192 and including ethernet VT1/STS configurations

--- Intermediate knowledge of Microsoft applications (Word, Excel, Outlook)

--- Reliable/Ability to work overtime as necessary

--- Strong written and verbal communication skills

--- Attention to detail and accuracy

--- Proven display of being energetic, positive, and having a customer-focused attitude

--- Team oriented - able to work well with others in a professional environment

--- Advanced problem solving skills - ability to facilitate issue resolution

--- Experience in writing process documentation and implementation preferrednetwork circuit designer tulsa jr entry level network circuit designer tulsa jr entry level network circuit designer tulsa jr entry level network circuit designer tulsa jr entry level network circuit designer tulsa jr entry level
Alternate Location: US-Oklahoma-Tulsa

Requisition #: 223155

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: CenturyLink, Tulsa , Circuit Designer - Tulsa, OK (Ops Academy), Other , Tulsa, Oklahoma

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