Take the lead at the front line of our company. You'll offer
customized solutions, identify sales opportunities and provide
service for millions of customers - one at a time.
Be a part of an award-winning team that passionately cares about
customers. Your expert recommendations will ensure customers get
the most out of the technology they love.
What does it take to deliver best-in-class service and
Excellent communication skills, professionalism and a desire to
close the deal on sales. You'll handle customer service calls
ranging from billing and payments to plan changes and upgrades.
While you offer solutions and resolve issues, you'll work to
transition each call to a sales opportunity; working to meet daily
and monthly sales goals. Your consultative approach to customers'
needs will deliver personalized recommendations of AT&T
products and services.
What's in it for you?
Customer Service Representatives start between $16.77 - $18.66
per hour based on applicable experience and education. Additional
financial incentives are currently available based on performance
AND you receive an automatic pay increase every 6 months of active
service up to top pay!!
We'll provide on-the-job paid training and resources in a
supportive environment that encourages your professional growth. We
also offer a competitive compensation package.
You'll also gain an amazing benefits package with medical/dental
coverage, 401(k) plan, tuition reimbursement and paid time off.
Rounding out these benefits and perks we also provide 50% employee
* AT&T internet & fiber
* AT&T phone (formerly U-verse Voice)
* DIRECTV (including Free HBO & NFL Sunday Ticket) and U-verse
Career possibilities are limitless with AT&T. You will have
the chance to round out your experience with training on the latest
technology, devices and our entire lineup of products, services and
If you're 18 years or older, let's talk.
* Classroom training
* On-the-job training
* On-line training
SPECIAL JOB REQUIREMENTS:
* Specific job assignments may require day, evening, weekend or
holiday hours. Overtime may be required
* One-year customer service work experience preferred. Excellent
communication and computer skills
Provisions listed in these Job Descriptions may be changed or
modified by AT&T Mobility without prior notice at any time, at
the Company's sole discretion.