Billing Administrator (O)
Company: Atlantic Broadband
Location: Coffeyville
Posted on: September 14, 2021
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Job Description:
Our culture lifts you up—there is no ego in the way. Our
common purpose? We all want to win for our customers. We aim to
always be evolving, dynamic, and ambitious. We believe in the power
of genuine connections. Each employee is a part of what makes us
unique on the market: agile, dedicated, problem solvers. JOB SUMMARY: Billing system Administrator is responsible for the
administration and support of the information systems which support
Atlantic Broadband’s customer focused operations and billing. The
systems support multiple aspects of the operation to include
product pricing, order management, work order management and
customer billing. The position is responsible for the maintenance,
update and operation of these systems to include daily report
generation on all aspects of the business. ESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision of being the industry leader in
customer service through quality, commitment, courtesy and
teamwork Assist in analyzing, standardizing and documenting
business processes and internal billing controls. Perform or support billing parameter updates and
maintenance. Perform or support mass updates related to collections
activity, tax configuration, product catalog, test environments,
outage and trouble ticketing Analyze, tests and assists with the integration of new
applications Utilize SQL based queries for billing system data analysis
and modifications. Assist with management of equipment
addressability Maintain billing system house file in conjunction with
system parameters and the US postal
service. Professionally interact and engage multiple operational
groups across the company. Perform other duties as requested by
manager. PREFERRED QUALIFICATIONS: A. Skills/Abilities
and Knowledge Ability to communicate orally and in writing in a clear and
straightforward manner Ability to prioritize and organize effectively Ability to use personal computer and software applications (i.e.
Access, Excel, Word, JIRO, Visio, Windows, network utilities,
etc.) Ability to query data via SQL, create/modify existing queries as
needed, and understand query results Knowledge of broadband Video, High Speed Internet and Telephony
products and services Knowledge of cable billing systems Ability to work independently and as a team member Ability to coordinate work with vendors Vision ability: close vision, peripheral vision, and ability to
adjust focus Education (level and type) Bachelor’s degree in computer science or information technology
or equivalent C. Related Work
Experience (may be
concurrent)
Number of Years Broadband billing system experience (CSG)
3.0 Workforce Management System
experience
1.0 Reports management and reports software
experience
1.0 SQL language knowledge or Select
writing
1.0 Understanding of franchising and local, state, federal
taxes
1.0 D. Certifications
and/or Licenses Valid driver’s license with satisfactory driving record within
Company required standards and auto insurance WORKING
CONDITIONS: Office environment Exposure to moderate noise levels Able to sit for long periods of time Travel as required for training and staff coordination Being inclusive is simply welcoming you to be yourself! Being inclusive also means fostering a climate of trust and
respect, and encouraging diversity and equity for every candidate
wanting to be part of the Cogeco team. Being inclusive allows us to reduce barriers in the workplace
and to take actions to enable accessibility for all! Being inclusive is more than a word, it's our commitment to
you!Time Type:
Regular
Job Description :
Location :
Cleveland, OH
Company :
Atlantic Broadband Finance, LLC
If you need any accommodations to apply or as part of the
recruitment process, please contact us confidentially at inclusiondiversite@cogeco.com
Keywords: Atlantic Broadband, Tulsa , Billing Administrator (O), Other , Coffeyville, Oklahoma
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