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Service Delivery Manager- Oklahoma-Tulsa

Company: Ascension
Location: Tulsa
Posted on: September 16, 2021

Job Description:

We Are Hiring:

Do you have experience working with vendors, creating project plans, time-lines, RFP's and RFI's? This position may be a good fit for you.

 

This is a remote position but must reside in the Tulsa, OK area

 

Benefits:

Medical, Dental, Vision, Prescription Drug program
Flexible Spending Account (FSA) for healthcare and dependent care
Health Savings Account (HSA)
Long term / Short Term disability
Life Insurance & AD&D
Tuition Assistance after 6 months employment
403b with company match

 

 

 

#AT2021b

What You Will Do:

Manages the delivery of services against agreed upon performance metrics and oversees the execution of governance responsibilities.

Addresses identified issues escalated by governance teams and refers issues to appropriate leaders for resolution. 

  • Supports business and legal teams with contract changes, negotiations and terminations.
  • Ensures vendors' contractual compliance by tracking and managing performance against Service Level Agreements (SLAs) and other contracts terms. 
  • Manages vendor performance to budget. 
  • Conducts hiring, training, directing, development and evaluation of staff. 
  • Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment. 

 

What You Will Need:

Education:

  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.

Work Experience:

  • 1 year of experience required.
  • 4 years of experience preferred.
  • 2 years of leadership or management experience preferred.
Additional Preferences:

No additional preferences.

Why Join Our Team:

When you join Ascension, you join a team of over 160,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.

Equal Employment Opportunity Employer:

Ascension Technologies is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

 

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

 

EEO is the Law Poster Supplement

 

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement:

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify

Keywords: Ascension, Tulsa , Service Delivery Manager- Oklahoma-Tulsa, Other , Tulsa, Oklahoma

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