Technology Specialist

Company: Kimberly-Clark
Location: Jenks
Posted on: November 22, 2021

Job Description:

Technology Specialist

Job Description

Through collaboration, you can turn good ideas into great outcomes

You believe that it often takes a variety of viewpoints to reach more informed outcomes. You're energized by open dialogue and collaborative brainstorming. We encourage collaborations, with the understanding that different perspectives can lead to exciting outcomes for all. Let's talk about how we can work together.

Summary:

Support the day to day operations of PC's, servers and networking equipment for the manufacturing location. Coordinate small to medium size IT projects for the plant and contribute to large IT projects. Primary customers will be the site personnel in the office and manufacturing areas. Key stakeholder and working relationships will be established with engineering, infrastructure, and the business depending on the assignment and project scope.

General Duties:
Supports operational maintenance of local data center and site IT infrastructure and evaluates feature and functionality changes within this environment.
Provides operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems and escalates higher impact issues.
Leads the planning and execution of Mill infrastructure implementation projects.
Performs site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training. Procures IT infrastructure components according to KC established procurement process.
Network Support - Installs and supports network equipment with assistance from Network Operations team.
PC Support - Handles site specific help desk problems that require an office/desk visit.
PC Deployment - Performs imaging on new PC's including software installation.
Unified Communications support - Installs and UC equipment with assistance from UC Operations team.
Server Support/Maintenance - Plans and performs maintenance activities with assistance from the Server team as needed.
Manage multi-function device and printer fleet - Procures and provides basic support, escalates issues to printer vendor.
Surplus Coordination - Documents and coordinates IT hardware surplus equipment process for inventory purposes.
Manages and coordinates local Infrastructure vendors work at site.
Provides education to Mill users on KC available technologies and their proper use. Manages communication plan for new technologies implementations.
Seeks out and relays to management and to other ITS team member's future technology recommendations. Also, serves as coordinator for recommendations by the other ITS team members.
Maintains site ITS Business Continuity Plan.
Maintains 1 - 3 year ITS plan.
Ensures that the LAN and related computer systems are in compliance with established control procedures.
Support, configure, and trouble shoot Manufacturing specific applications.

B asic Qualifications:
7+ years of applied experience with demonstrated skills described defined below. Troubleshooting and solving basic computer issues, familiar with Windows XP/7/10, Windows 2003/2008 Server, SQL Server 2003/2008, Cisco Networking, LAN networks, Wireless networks, Firewalls, Microsoft Office products, Skype for Business, SharePoint, smartphones and tablet (IOS, Android).
Ticketing system management for Incident and Request tracking (i.e.: Service Now)

Working Conditions:
Be able to work outside of business hours when required.
Be On-Call outside of business hours to support critical incident.
Occasional traveling may be required for training or project purposes (5%).

Kimberly-Clark makes the essentials for a better life with well-known brands that matter every day - at home, school, work and on the go. Throughout our 148 years, we have challenged conventional wisdom to innovate products that better meet the needs of consumers. We have created new categories with top brands like Kleenex®, and redefined categories with Huggies® and U by Kotex®. While growing our $18+ billion global business, we help build careers through collaborative teams that push boundaries and endless opportunities to work with some of the world's most recognized brands. Our 43,000 employees are changing the world for the better, too, generously giving back to communities and causes around the globe.

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

With an inclusive culture, our employees - and the original thinking they bring to Kimberly-Clark - make us stronger. EOE disability/vet.

K-C requires that an employee have authorization to work in the country in which the role is based. In the event an applicant does not have current work authorization, K-C will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.

Global VISA and Relocation Specifications:

K-C will support in-country relocation for the chosen candidate for the role, including assistance to obtain proper work authorization. The benefits provided will be per the terms of K-C's applicable mobility policies. The benefits/policy provided will decided in K-C's sole discretion.

Primary Location

USA-OK-Jenks

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Keywords: Kimberly-Clark, Tulsa , Technology Specialist, Other , Jenks, Oklahoma