Baggage Handler (h)
Company: ABM
Location: Tulsa
Posted on: May 15, 2022
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Job Description:
Position Summary Details
Baggage Agent provides support to the Baggage Service Office and is
responsible for the leadership of Baggage Service Agents by
ensuring they are effectively working with customers to assist with
them with delayed, damaged or pilfered baggage.
Essential Functions
* Ability to be empathetic, mindful and helpful to customers who
have been separated from the belongings
* Resourceful when dealing with mishandled baggage by tracing and
reuniting customers with their belongings
Responsibilities
* Ability to read IATA tickets to determine flight departure times
and connecting carriers
* Screens all interline passengers prior to placing bags on the
interline return belts
* Ensures baggage tagging is correct
* Direct and assist passengers with mischecked or short-checked
bags
* Handles misplaced/lost baggage claims and provides reports to
Carriers
* Evaluates customer's need concerning airline locations
* Is able to meet the Station's attendance standards
* Other duties as assigned
Qualifications
* Must be 18 years of age or older.
* Must meet all requirements to receive required airport SIDA badge
and Customs Seal (if applicable), including ten-year work history
if available.
Preferred Qualifications:
* Customer Service Experience
* 1 yr of similar work experience
Keywords: ABM, Tulsa , Baggage Handler (h), Other , Tulsa, Oklahoma
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