Advanced Field Service Engr

Company: Honeywell
Location: Tulsa
Posted on: August 7, 2022

Job Description:

Join a team recognized for leadership, innovation and diversity

Thefuture is what you make it.
Whenyou join Honeywell, you become a member of our global team of thinkers,innovators, dreamers and doers who make the things that make the future.
HoneywellProcess Solutions is a pioneer in automation control, instrumentation andservices for the oil and gas; refining; energy; pulp and paper; industrialpower generation; chemicals and petrochemicals; biofuels; life sciences; andmetals, minerals, and mining industries. A leader in digitization, Honeywelldelivers software and services that help customers overcome competitivepressures and uncertain market conditions to achieve game-changing businessoutcomes. Honeywell's comprehensive portfolio in process control, monitoring,and safety systems and instrumentation provides optimized operations andmaintenance efficiencies to meet diverse automation needs.
Drivethe development of on-site installation, servicing and repair processes ofcomplex equipment and systems. You will provide technical presentations to anaudience of customers, other industry peers and competitors. You willdrive revision and correction of work instructions and customer-facing trainingguides used by field installation specialists. You will drive continuousimprovement initiatives in the processes related to field services and productdevelopment. You will lead cross-functional groups to quickly fix anyadministrative difficulties relating to delivery and installation of properequipment. You will act as an escalation point for Field Service Specialists,Service Engineers, and other stakeholders. up to 30% travel.
KeyResponsibilities
Validate customer request
Educate customer and field technicians
Write documentation used by field technicians
Ensure Right and Fast DeliveryKey Responsibilities

- Validate customer request

- Educate customer and field technicians

- Write documentation used by field technicians

- Ensure Right and Fast Delivery

YOU MUST HAVE

Bachelor's degree. Some experience in the field.

WE VALUE

Previous industry experience
Previous technical/installation experience
Previous customer service experience
Good written and oral communication
Advanced Degree
Good presentation skills



Additional Information

JOB ID: req365080
Category: Customer Experience
Location: 7130 S. Lewis, Suite 500,Tulsa,Oklahoma,74136-5427,United States
Nonexempt
Customer Experience (GLOBAL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Keywords: Honeywell, Tulsa , Advanced Field Service Engr, Other , Tulsa, Oklahoma