Patient Service Specialist
Company: Cleveland Clinic
Location: Independence
Posted on: May 26, 2023
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Job Description:
At Cleveland Clinic Health System, we believe in a better future
for healthcare. And each of us is responsible for honoring our
commitment to excellence, pushing the boundaries and transforming
the patient experience, every day.
We all have the power to help, heal and change lives - beginning
with our own. That's the power of the Cleveland Clinic Health
System team, and The Power of Every One.
Job Title
Patient Service Specialist
Location
Independence
Facility
Independence Family Hlth Ctr
Department
Independence Internal Medicine-Regional Operations
Job Code
B15028
Shift
Evenings
Schedule
4:00pm-8:00pm/7:30am-12:00pm
Job Summary
Join the Cleveland Clinic team, where you will work alongside
passionate caregivers and provide patient-first healthcare.
Cleveland Clinic is recognized as the No. 4 hospital in the nation,
according to the U.S. News & World Report. At Cleveland Clinic, you
will work alongside passionate and dedicated caregivers, receive
endless support and appreciation, and build a rewarding career with
one of the most respected healthcare organizations in the
world.
As a Patient Service Specialist, you will provide comprehensive,
proactive and "Patient First" customer service to our patients and
visitors through the entirety of their visit. Patient Service
Specialists manage a wide variety of patient requests including
appointment scheduling, patient registration, wayfinding and other
general questions. It's vital that our Patient Service Specialists
make positive first impressions on patients and visitors, ensure
stellar and efficient patient experiences, reduce financial loss
and ensure compliance.
The ideal future caregiver is someone who:
---Has experience working in the medical field.
---Acts in a professional, caring and helpful manner.
---Thrives in a collaborative team environment.
---Has excellent communication, interpersonal and customer service
skills.
---Is adaptable, dependable and detail-oriented.
This is an excellent opportunity for someone who wants to learn
from various departments and locations within Cleveland Clinic.
This position will also cross-train and assist with coverage when
needed.
At Cleveland Clinic, we know what matters most. That's why we treat
our caregivers as if they are our own family, and we are always
creating ways to be there for you. Here, you'll find that we offer:
resources to learn and grow, a fulfilling career for everyone, and
comprehensive benefits that invest in your health, your physical
and mental well-being and your future. When you join Cleveland
Clinic, you'll be part of a supportive caregiver family that will
be united in shared values and purpose to fulfill our promise of
being the best place to receive care and the best place to work in
healthcare.
Job Details
THIS IS A PART TIME POSITION:
M, Tu, W, Th 2p-6p and Sat 745a-12p
Job Responsibilities:
Education:
Certifications:
Complexity of Work:
Work Experience:
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system
hospitals (Cleveland Clinic Health System) is to provide equal
opportunity to all of our employees and applicants for employment
in our tobacco free and drug free environment. All offers of
employment are followed by testing for controlled substance and
nicotine. Job offers will be rescinded for candidates for
employment who test positive for nicotine. Candidates for
employment who are impacted by Cleveland Clinic Health System's
Smoking Policy will be permitted to reapply for open positions
after 90 days.
Cleveland Clinic Health System administers an influenza prevention
program as well as a COVID-19 vaccine program. You will be required
to comply with both programs, which will include obtaining an
influenza vaccination on an annual basis, and being fully
vaccinated against COVID-19, or obtaining an approved
exemption.
Decisions concerning employment, transfers and promotions are made
upon the basis of the best qualified candidate without regard to
color, race, religion, national origin, age, sex, sexual
orientation, marital status, ancestry, status as a disabled or
Vietnam era veteran or any other characteristic protected by law.
Information provided on this application may be shared with any
Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment
employer: Women / Minorities / Veterans / Individuals with
Disabilities
Keywords: Cleveland Clinic, Tulsa , Patient Service Specialist, Other , Independence, Oklahoma
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