IT Specialist

Company: Labcorp
Location: Tulsa
Posted on: September 15, 2023

Job Description:

LabCorp is a leading global life sciences company that is deeply integrated in guiding patient care through comprehensive clinical laboratory and end-to-end drug development services. We provide diagnostic, drug development, and technology-enabled solutions for more than 160 million patient encounters annually.We are seeking an IT Specialist to join our team in Tulsa, OK. Patient Service Centers and Client Offices. A typical day could be spent supporting users and systems in the lab, a client office, -or LabCorp patient service centers.Schedule: On-site, Monday - Friday, 8:00 am, 5:00 pm, with weekend rotation and on-call. The successful candidate will have the following skills:

• Knowledge of Network connectivity types for devices such as facilities equipment, cameras, WAP, Desktops, laptops, switches, printers, copiers, laboratory instruments, VOIP phones, TV conferencing, TV signage, etc.
• Capable of working with vendors for installation questions and giving directions onsite. Examples: ISP installers for circuits, CAT6 installers, TV installers, copier vendors
• Able to assist as smart hands for IT hardware installations and validation systems are working as expected
• Knowledge of network security is a plus
• Knowledge of Laboratory instruments connectivity is a plus - TCP/IP & Serial
• Knowledge of Windows 10 desktop support (onsite and remote)
• Must be able to travel between sites each day in OK, while being based in our Tulsa Lab
• Must be able to lift IT hardware up to 50lbs and ability to a climb ladder
• Install and configure appropriate software according to security and operations specifications
• Place orders for IT related hardware and complete asset management once received.
• Receive and secure IT hardware until installation
• Ensure Security and Privacy policies of networks and computer systems are followed.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, reimage, etc.)
• Manage tickets for Issues and projects in ServiceNow
• Clearly communicate with internal and external users at all levels of the organization
• Work well with customers
• Have experience training clients in person and online
• Be capable of staying calm when others are not
• Be available to share on call responsibilities with others on the team.
• Have reliable transportation
• Take responsibility for an issue until it's resolved and working with others on the resolution as required
  Regular, full-time, or part-time employees working 20 or more hours per week are eligible for comprehensive benefits, including Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. - For more detailed information, please -. -If you''re looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!Labcorp is proud to be an Equal Opportunity Employer:As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.For more information about how we collect and store your personal data, please see our -. -

Keywords: Labcorp, Tulsa , IT Specialist, Other , Tulsa, Oklahoma