Veterans Preferred - CSR - Accounts Receivable Specialist
Company: US11345-AIRGAS Airgas USA, LLC
Posted on: November 18, 2023
Military Veterans are Encouraged to Apply. -R10030772 CSR -
Accounts Receivable Specialist (Open)
Tulsa, OK - W. 7th St. - Management - Central BSC
How will you CONTRIBUTE and GROW?
The CSR - AR Collector is responsible for the daily tasks related
to collection efforts of a portfolio of customer accounts. You will
effectively communicate and support the Division's collection
goals, while providing quality customer service. Collection efforts
are time sensitive, requiring excellent skills in organization and
management of time, efforts, and resources.
- Identify account risks, potential credit problems, disputes,
and other customer issues. Generates reports and communicates
potential risks to Division Accounts Receivable Supervisor, as well
as field contacts (Branch Manager, Account Manager, Area Sales
Manager). Escalate significant matters to Division Accounts
- Contact customers regarding invoices / accounts which are past
due. Provide information as requested in order to facilitate a
quick remittance. Obtain future pay information.
- Documentation is critical, log conversations, e-mails and other
communications. Organize documentation as to facilitate follow-up
efforts. Initiate appropriate follow-up action on mail returned as
undeliverable. Maintain quality relationships with branch managers,
account managers and area sales managers. These relationships can
be critical with collection efforts.
- Involve regional managers when possible and keep them informed
of issues at all times.
- Prioritize portfolio so that collection efforts result in
maximum benefits. Watch for key indicators that a customer account
is falling behind, becoming delinquent.
- Review CS2 education courses frequently so that collection
efforts enhance the customer relationships.
Are you a MATCH?
Qualifications you will have:
---High school diploma or equivalent.
---1 -3 years of commercial collection or customer service.
---Understanding quality customer service and the relationship to
---Strong computer skills. Experience with SAP and/or ERP systems a
Knowledge and Skills:
---Ability to manage multiple priorities.
---A proven track record of success in prior credit and collection
roles, a plus.
---An ability to see the credit operation as a financially oriented
customer service function which balances cost control with support
for the business.
---The successful candidate must have a strong "client service"
mindset and the ability to use collaborative and non-adversarial
approaches in achieving diverse goals.
---Good organizational and people skills. The ability to work and
navigate within a complex matrixed organization.
---Strong communication and customer service skills and a quality
---The ability to adapt to a rapidly-changing environment and
understand/utilize new technologies and tools.
Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive
workplace that embraces the diversity of our employees, our
customers, patients, community stakeholders and cultures across the
We welcome and consider applications from all qualified applicants,
regardless of their race, gender, sexual orientation, religion,
disability or any other protected characteristic. We strongly
believe a diverse organization opens up opportunities for people to
express their talent, both individually and collectively and it
helps foster our ability to innovate by living our fundamentals,
acting for our success and creating an engaging environment in a
Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified
applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, veteran
status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here
to view the Pay Transparency Nondiscrimination poster. Airgas, an
Air Liquide Company invites any applicant and/or employee to review
the Company's written Affirmative Action Plan or Policy Statement.
This plan or policy statement is available for inspection upon
request by contacting Human Resources at 844-myHR4AG
Airgas, an Air Liquide Company and its group of companies does not
discriminate against qualified applicants with disabilities and is
committed to providing reasonable accommodations to the known
disabilities of such individuals so as to ensure equal access to
benefits and privileges of employment. If you are an individual
with a disability and would like to request a reasonable
accommodation as part of the employment selection process, please
contact us by phone at 844-myHR4AG (844-694-7424) or by email to
Keywords: US11345-AIRGAS Airgas USA, LLC, Tulsa , Veterans Preferred - CSR - Accounts Receivable Specialist, Other , Tulsa, Oklahoma
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