Retention Representative - Entry Level
Company: DISH
Location: Morris
Posted on: April 24, 2024
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Job Description:
Company Summary DISH, an EchoStar Company, has been reimagining
the future of connectivity for more than 40 years. Our business
reach spans satellite television service, live-streaming and
on-demand programming, smart home installation services, mobile
plans and products, and now we are building America's First Smart
Network. Today, our brands include EchoStar, Hughes, DISH TV, Sling
TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and
GenMobile. Department Summary Our award-winning Inside Sales &
Retention team successfully influences existing and future customer
decision-making by selling the value of DISH's products and
services using a consultative approach. This is 100% inbound new
and existing customers - no cold calling! Job Duties and
Responsibilities The Retention Representative position provides
incredible opportunities to develop sales skills and grow a
long-term career at a company that generates over $17 billion in
revenue. DISH provides the training, development and tools to be
successful. Key Responsibilities Successfully sell DISH and Boost
products and services to new and existing customers Assess each
customer's needs and offer the best value Demonstrate the ability
and resilience to bounce back from challenges and maintain focus on
larger goals Effectively manage time, open to learning new methods
and looking to advance as a sales contributor Build and maintain
customer relationships Document customer information including
demographic, billing, etc. Provide excellent customer service,
listen to the customer and ensure their satisfaction What's In It
for You? Uncapped Commission and No Cold Calling, Ever. At DISH,
our Retention Representatives handle 100% inbound calls. We give
you the best tools, products and services on the market to
fast-track your career. It's all part of how DISH sets you up for
success. Compensation $17.25/hour base pay plus uncapped
commission. Target compensation is $64,000/year, with the potential
to earn significantly more based on performance. Top performers
make well over six figures annually! You'll also have the
opportunity to promote two levels within your first year with
commensurate title and hourly pay increase. You'll also receive:
Paid training and ongoing development to maximize your career
potential Medical, dental and vision insurance benefits Paid time
off, 401(k) with company-matched funds, employee stock purchase
plan and tuition reimbursement Complimentary DISH TV programming at
your home, plus deeply discounted Sling TV, Boost Mobile and Boost
Infinite plans Rewards and Recognition program offering food days,
high-value prizes, elaborate trips and so much more Skills,
Experience and Requirements Excellent verbal, written and
interpersonal communication skills High school diploma; college
graduates preferred Pre-employment screen, which may include a drug
test Must be able to work full-time, on-site in one of our Direct
Sales facilities Must have open availability to work provided
schedules Have a smartphone or other device with an active network
connection Environment On-site location Desk position Full-time
schedule provided post-offer - variable hours which include
weekends and holidays Ability to bid on available work schedules
based on performance, attendance and quality assurance Salary
Ranges Compensation: $17.25/Hour Benefits We also offer versatile
health perks, including flexible spending accounts, HSA, a 401(k)
Plan with company match, ESPP, career opportunities, and a flexible
time away plan; all benefits can be viewed here: DISH Benefits. The
base pay range shown is a guideline. Individual total compensation
will vary based on factors such as qualifications, skill level, and
competencies; compensation is based on the role's location and is
subject to change based on work location. Candidates need to
successfully complete a pre-employment screen, which may include a
drug test and DMV check. This will be posted for a minimum of 3
days or until the position is filled.
Keywords: DISH, Tulsa , Retention Representative - Entry Level, Other , Morris, Oklahoma
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