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Customer Service Representatives - Tulsa

Company: Tulsa World Media Group
Location: Tulsa
Posted on: November 11, 2019

Job Description:

BH Media is seeking experienced Part-Time Customer Service Representatives to join a fast-paced call center located in bustling downtown Tulsa!This opportunity features a positive, team-oriented and fun work environment, on the job training and coaching, flexible hours and bonus potential!Could have weekday shifts of 6:30 am-12:30 pm or 12:30 pm - 4:30 pm and weekends from 6:30 am to 10:00 am.What you will be doing:--- Answering phones in a polite, courteous and professional manner.--- Address everything from billing to delivery to digital.--- Ask probing questions to identify customer issues or concerns.--- Knowing when to escalate an issue or concern.--- Provide online support for current print and digital subscribers.--- Handle all calls with customers so that the customer is 100% satisfied when the call ends.Additional functions:--- Willingness to work a flexible schedule including day, evening, weekends and holidays.--- Ability to multi-task with accuracy.--- Ability to sit for an extended period of time.--- Maintain customer satisfaction ratings outlined in company policy.--- Meet or exceed minimum performance standards outlined in company policy.The ideal candidate will have:--- High School diploma or equivalent--- Superior phone etiquette skills--- Ability to speak clearly--- Excellent verbal and written communication skills--- Proficiency in Outlook and Word--- Ability to type 30 words per minute without errors--- At least 1-year experience in customer service preferredCome join BH Media's team in servicing customers nationwide, a seat is waiting for you!BH Media Group is an Equal Opportunity Employerrecblid 71qk4o2yky6l76eymxnu3zll40kjuw

Keywords: Tulsa World Media Group, Tulsa , Customer Service Representatives - Tulsa, Other , Tulsa, Oklahoma

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