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Transport Technician

Company: Ettain Group
Location: Tulsa
Posted on: June 7, 2020

Job Description:

Job Title: --Transport Technician Location: --Tulsa, Ok Industry: --Telecom Terms: --Contract-to-Hire Compensation 25- 32 Depending on LOE Requirements: Must be able to work all shifts 4 day work week Job Summary: Transport Technician will monitor and maintain SONET and Wave network equipment via applicable EMS and NMS applications Diagnose, repair network and customer impairments and outages; direct field personnel in the steps required to execute diagnosis and complete repair. Job Responsibilities: Network Fault Management: Performs transport equipment/EMS fault isolation and repair. Customer Trouble management: Accepts customer phone calls for circuit troubles, isolate fault location, and repair fault if located on the network. Provide regular updates to customer on circuit status Workload Management: Ensures all appropriate equipment alarms/tickets are being captioned. Actively monitors the network and effectively transitions open issues to other shifts, as necessary. Technical Escalation: Is responsible for supporting and cross-training other technicians, and escalating to next level of technical support (Tier II, Tier III, vendor) as necessary. Network Performance Management: Is responsible for engaging equipment vendor support, engaging Tier II / Tier III support, performing hardware/software upgrades, and validating equipment backups. -- Technology Requirements: Infinera Fujitsu: 4500, 4300, 4100, 7420 Cyan: Z77, Z33 Ciena (Nortel): OPTera LH, DX, HDX; 6500, 5200, OC48 Classic, OC192 Classic Ciena: Corestream, 4200, Core Director Cisco: 15454, MSTP Alcatel Lucent: DMX, 1830

Keywords: Ettain Group, Tulsa , Transport Technician, Professions , Tulsa, Oklahoma

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