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Technical Business Analyst III

Company: BOK Financial
Location: Tulsa
Posted on: November 23, 2020

Job Description:

Req ID: 56021
Areas of Interest: Information Services
BOK Financial (BOKF), based in Tulsa, Oklahoma, is one of the top 25 bank holding companies in the U.S. With assets exceeding $40 billion and a growing employee base of over 5,100 spread across 8 states, our guiding strategy has been, and it continues to be, building a recession-proof bank that will outperform peers across the economic cycle.

Throughout our 100 year history, the culture at BOK Financial has allowed us to achieve more together. We do this by working towards shared goals and adhering to our core values: Be known for unwavering integrity; engage, empower, and invest in employees; prepare clients to make better financial decisions, and actively advance the communities we serve. By combining our shared goals and core values, we can consistently deliver exceptional products and services to our customers and community, as well as fostering an environment where employees can be their best selves.
At BOK Financial, our success starts with our incredible talent. Are you an experienced Business Analyst that enjoys problem-solving and is looking to further challenge yourself? Bring your passion for technology and innovation to us.
Join a team of highly talented IT professionals working on a strategic and transformative project at the bank. This is an opportunity to get in on the ground floor and work with cutting edge technology.

About the Role:
You will be part of a new team positioned to deliver a strategic and transformative nCino software, based on the Salesforce Platform, for the Commercial bank. The new solution will have a
huge impact on our day to day business and external customers. You will get to develop relationships with IT professionals across the bank as well as partner closely with the line of business.

This is an exciting time as we are growing in products and services and our long term technology roadmap. Without the technical expertise of our Business Analysts, we would not be able to deliver superior services and products to our customers.

What You Can Expect:
We will provide the objectives, and you will work with your manager to develop a plan on how to get there. This role offers an opportunity to build upon your existing skillset and learn nCino software, the Salesforce Platform, Deployment Processes and Source Code Repository via GitLab, and business processes that support loan origination for the Commercial bank.

For the first several months, you will work in an agile team alongside our implementation partner to learn, build, test and deploy the solution as well as learn DevOps processes for managing our system landscape. Day-to-day tasks for this role will be DevOps centric including administering the landscape (e.g., dev and test systems), managing the team's code repository (GitLab), coordinating and troubleshooting deployments (GitLab), supporting release cycles (Salesforce and nCino) and configuration/development in nCino/Salesforce. Once the project goes live, this role will continue to have DevOps responsibilities across application support ('business as usual'), and subsequent large project releases.

Long term, you have multiple paths. You will have the ability to become an expert in your space or develop a diverse background supporting various areas across the bank; the decision is yours.

Team Culture:
Designing and building the Commercial Bank's Loan Origination system is a transformational and strategic investment for BOKF, with Executive sponsorship. This investment will transform the way we do business by creating efficiency across the entire lending process and thoughtfully capturing data for use in making better credit and marketing decisions.

BOKF has selected nCino's cloud-based software, built off the Salesforce CRM platform, for its Loan Origination system. This is an opportunity to work with a world-class, cloud-based software platform and see a full lifecycle from project to on-going support.

Our IT team is enthusiastically committed to delivering a best in class solution to enable business success and creating raving fans all along the way. We currently have three Technical BA team members and are looking to add a fourth specializing in DevOps/Deployment. Our team is a highly supportive and collaborative group, with varied backgrounds and expertise. We value flexibility since we are all learning, growing and adjusting to make the journey ahead a great one.

How You'll Spend Your Time:
- You will work in an agile team setting, to design, build, test, and deploy standard configuration, custom objects, and integrations for the Commercial Bank's technology roadmap.
- You will expand your technical skillset to include nCino/Salesforce configuration and development (Apex, Visualforce, etc.); manage the Salesforce platform deployment/release process via GitLab; manage the team's code repository (GitLab); and perform platform system admin functions (e.g., seasonal nCino product releases).
- As a DevOps team member, you will partner across the teams running projects and 'business as usual' activity on the Salesforce platform. You will help manage the landscape (creation of new sandboxes, pre and post deployment), source code repository (code branching processes) and deployment/release processes across the teams. Your role will be key in ensuring smooth sprint closure and startup, and addressing any deployment issues.
- You will use your exceptional analysis, problem-solving skills and creativity to move solutions forward and provide application support to keep revenue-generating Commercial Bank division operations running smooth

We Would Like to Talk to You if You Have These Hard & Soft Skills:

- You must be thorough, accurate and swift in your analysis

- Your ability to perform root cause, problem solve and develop action plans for resolution will make you stand out


- 5+ years experience in roles such as IT Business Analyst, Technical Support or System Administration in a business-user facing software package

- 1+ years experience scripting or developing with an object-oriented language, or equivalent

- 1+ year using a Code Repository tool such as GitLab

- 1+ year working with Deployment processes


- Enjoy working in teams and across departments to achieve business objectives

- Build relationships to become a trusted advisor and create raving fans

- Ability to tailor communication to both technical and non-technical audiences
BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!

BOK Financial is an equal opportunity employer. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.
Please contact recruiting_coordinators@bokf.com with any questions.

Keywords: BOK Financial, Tulsa , Technical Business Analyst III, Professions , Tulsa, Oklahoma

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