Company: Best Buy
Posted on: September 22, 2022
The Best Buy Senior Consultant focuses on providing our
customers with service, consultation, and basic design solutions.
They have skilled expertise in building complex solutions across
multiple product categories and services. Best Buy Senior
Consultants meet our customers in their homes, in stores, or
virtually. They are responsible for building a book of business to
deliver personalized ongoing experiences for all Best Buy
At Best Buy, we create work environments where every employee feels
like they truly belong and contribute to our shared purpose. We are
one of the best companies for our customers and employees because
we fully embrace people from all backgrounds and identities. Our
customer base is diverse, and we are committed to ensuring that our
workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our
customers. Every team member should feel empowered to deliver a
world-class and unique experience based on what each customer
Key Responsibilities Drives a positive customer experience by
building relationships and providing solutions to their needs.
Guides customers through complex solutions across multiple product
categories and services in-home, in-store, and virtually.
Seamlessly incorporates knowledge across all categories to build
broader, more impactful solutions. Exercises relationship skills
and adaptation when navigating between the customers' home, retail
stores, and virtual environments. Maintains relationships with
other employees across channels through coaching and supervision to
ensure a smooth process with consultants. Manages the customer
interaction from pre-call, to walk-through, to installation and
post-sale follow up. Connects customers with appropriate experts
within the organization. Basic Qualifications 1 year of experience
building complex solutions in sales, customer service, or related
fields 2 years of experience selling in specialty or premium
product categories, luxury brands, and/or custom design
environments Be at least 21 years of age Current, valid driver's
license Candidates who work exclusively in the Manhattan, New York
area are exempt from this requirement Have and maintain a driving
record which meets Best Buy safety standards (e.g. minimal number
of violations/accidents) Candidates who work exclusively in the
Manhattan, New York area are exempt from this requirement Acquire
gain and maintain any state or local licensing, as required, within
90 days of hire Preferred Qualifications 1 year of leadership
experience in related field or military leadership equivalent 2
year of experience in Client Relationship Management (CRM)
879648BRAdditional Job Information Join our team!
While you're busy delivering on our belief of making technology
work for our customers, we're working to ensure you are rewarded
for your passion, energy and commitment. Our pay for performance
philosophy rewards results and offers you opportunities to grow in
your career and increase your earning potential.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers
and employees, click on the apply button below. The application
will take about 15 minutes to complete and if you meet the
requirements, you can expect to hear from us within 24-72
Not ready to apply? Connect with us on LinkedIn , Facebook , or
Keywords: Best Buy, Tulsa , Senior Consultant, Professions , Tulsa, Oklahoma
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