TulsaRecruiter
the smart solution for Tulsa jobs

Inbound travel consultant

Company: MHR
Location: Tulsa
Posted on: January 15, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience, preferably Sabre." To Apply To Become A CSRAgent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bankregistry to get connected with this client and tobecome a member. Please reference agent id code MJOLmroberts3250 on your registration submission. Office: 14054186160

Keywords: MHR, Tulsa , Inbound travel consultant, Professions , Tulsa, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Truck Driver - Regional, Intermodal and OTR
Description: Do you want to chat with a recruiter who can help to match you up with a driving job that matches what YOU need This company has multiple driving jobs open in your area that will give YOU options of (more...)
Company: Hire Velocity
Location: Tulsa
Posted on: 01/23/2019

Dedicated Truck Driver: Earn An Extra $12,000 Your First Year - $1000 Paid Every Month!
Description: Dedicated Truck Driver: Earn An Extra 12,000 Your First Year - 1000 Paid Every Month Apply Online or Call 954-870-4886 Today LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity with (more...)
Company: US Xpress
Location: Tulsa
Posted on: 01/23/2019

Goodyear Commercial Retread Technician
Description: As a Goodyear Commercial Tire Service Centers Retread Technician you will perform retreading functions for light and medium truck, bus and specialty tires. This position functions in a manufacturing (more...)
Company: Goodyear
Location: Fort Smith
Posted on: 01/23/2019


Company CDL-A Truck Driver - Solo, Team & Trainees
Description: Back Your Success with an Industry Leader 800-933-6442 SEARCH JOBS Tyson Foods is announcing their largest pay increase ever for CDL-A professionals up to 15 increase for experienced drivers Tyson Foods (more...)
Company: Tyson Foods
Location: Fort Smith
Posted on: 01/23/2019

Truck Driver CDL A- Otis, Kansas
Description: Requisition Profile: ul li Truck Driver br br 7,500 Sign On Bonus Up to 14.5k br br Are you ready to take the lead br br The Linde Group, is one of the world leaders in gases, engineering (more...)
Company: Linde
Location: Tulsa
Posted on: 01/23/2019

CDL-A Drivers Wanted: $10k Sign-On, Base CPM $.48-$.55, No-Touch
Description: Truck Driver - Real Pay Raise - OTR Base Pay .48- .55 CPM Pay Guarantee br br 10,000 Sign-On Plus Bonus Great Home Time br br Dart announces a REAL PAY RAISE.-- This isn't a fairy tale.-- (more...)
Company: Dart - Company Drivers
Location: Fort Smith
Posted on: 01/23/2019

Class A CDL Dedicated Company Truck Driver - Kraft Fleet
Description: CDL-A DEDICATED TRUCK DRIVER JOBS br br Dedicated Customer Freight Thrive With The Power Of Red br br Apply today for one our many CDL-A Dedicated Truck Driver Job opportunities for top pay and (more...)
Company: Roehl Transport
Location: Fort Smith
Posted on: 01/23/2019

Class A Tanker Driver
Description: Matheson Tri Gas is now seeking tanker drivers looking to take on local routes. Truck Driver Benefits: Industry Leading Pay and Benefits Positions are mainly local home everyday 5000 Retention Bonus (more...)
Company: Matheson Tri Gas
Location: Fort Smith
Posted on: 01/23/2019

Experienced CDL-A Drivers Wanted: Medical, 401k, & Paid Vacation
Description: Experienced CDL-A Truck Drivers br br Apply Now to Join Swift's Driving Force br br Swift values the years of experience under your belt and wants you to join the most powerful fleet on the road. (more...)
Company: swift transportation - experienced
Location: Fort Smith
Posted on: 01/23/2019

Bus Driver
Description: A career with Tulsa Transit is a great way to help people and serve our community We move people. We take them to work, school, shopping, and all of life's other important destinations.
Company: Tulsa Transit
Location: Tulsa
Posted on: 01/23/2019

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Tulsa RSS job feeds