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Customer Service Representative

Company: BH Media
Location: Tulsa
Posted on: September 7, 2020

Job Description:

LEE ENTERPRISES is seeking experienced Part-Time Customer Service Representatives to join fast-paced call center located in bustling downtown Tulsa!!!!This opportunity features: A positive, team oriented and fun work environment, on the job training and coaching, flexible hours and bonus potential!!!!!!!Could have weekday shifts during the operating hours of: 7:00am-5:00pm and weekends from 6:00am to 11:30am.Opportunity for you to work from home after 3 months.What you will be doing:* Answering phones with polite, courteous and professional manner* Address everything from billing to delivery to digital* Ask probing questions to identify customer issue or concern* Knowing when to escalate an issue or concern* Provide online support for current print and digital subscribers* Handle all calls with customers so that the customer is 100% satisfied when the call endsAdditional functions:* Willingness to work flexible schedule including day, evening, weekends and holidays* Ability to multi-task with accuracy* Ability to sit for extended period of time* Maintain customer satisfaction ratings outlined in company policy* Meet or exceed minimum performance standards outline in company policyIdeal candidate will have:* High school diploma or equivalent* Superior phone etiquette skills* Ability to speak clearly* Excellent verbal and written communication skills* Proficiency in Outlook and Word* Ability to type 30 WPM without errors* At least 1 year experience in customer service preferredCome join LEE ENTERPRISES's team in servicing customers nationwide, a seat is waiting for you!!!!LEE ENTERPRISES is an Equal Opportunity EmployerOther details* Pay Type Hourly* Tulsa, OK, USA

Keywords: BH Media, Tulsa , Customer Service Representative, Sales , Tulsa, Oklahoma

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