Patient Service Representative, Bixby, FT, Days
Company: Utica Park Clinic
Posted on: November 22, 2020
Patient Service Representative - Utica Park Clinic Bixby
Utica Park Clinic (UPC) is part of Ardent Health Services, based in
Nashville, Tennessee. Ardent makes considerable investments in
people, technology, facilities, and communities, producing high
quality care and extraordinary results.
Utica Park Clinic is the physicians group of Hillcrest HealthCare
System. With over 60 locations throughout northeastern Oklahoma,
most patients enjoy the convenience of a location that is close to
home. UPC patients have consistently given top ratings (98% patient
satisfaction scores) for the quality of care they receive. When
choosing a healthcare provider, you can be confident that you'll
find a good match at Utica Park Clinic.
The UPC Bixby location is currently looking for a member to join
our team! The Patient Service Representative will report directly
to the Office Manager and concentrate on a wide range of customer
Want to make a difference? The ideal team member will:
Welcome patients and visitors by greeting them promptly and
providing them courteous customer service.
Answer phone courteously, schedule/cancel appointments, take
accurate messages and direct calls to the appropriate staff
Review face sheet with patient at time of visit and has patient
sign sheet verifying information.
Maintain patient accounts by obtaining, recording and updating
personal, financial and insurance information into Epic.
Receive payment for co-pays, co-insurance, and outstanding
Complete same day data entry (TES) including use of proper ICD-10
and CPT codes, balancing bank deposit against charges posted and
correcting all coding and registration edits.
Monitor and maintain waiting room and work area to ensure a clean
and professional environment.
Is knowledgeable of the location and contents of the SDS
Limit access to patient/employees information on a job related need
to know basis.
Demonstrate effective verbal and written communication.
Want to be a part of our team? Qualifications for this position
* High School Diploma or GED
* Previous customer service experience preferred
* Previous medical office experience would be a plus
Excellent written/verbal/telephone communication skills are
essential, along with basic computer knowledge, and a basic
understanding of insurance, referrals and medical records. This
position will adhere to all policies, procedures and regulations to
ensure patient safety and compliance.
How do you get considered to be a part of our team? It is easy!
Click "Apply Now"
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class..
Keywords: Utica Park Clinic, Tulsa , Patient Service Representative, Bixby, FT, Days, Sales , Tulsa, Oklahoma
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