Company: Grace Management
Posted on: November 26, 2022
Pay starting at $70,000/year + commission We are an established
Senior Living Community in the Tulsa area, looking for a dynamic
Sales Director to join our team. Prior experience in Senior Living
and/ or the Hospitality Industry is preferred. Town Village Tulsa
seeks compassionate and caring individuals who are dedicated to
supporting exceptional senior living experiences. Working at Town
Village Tulsa means you are part of the family. Each day is an
opportunity to make a positive difference in the lives of those
around you. Full-time benefits include: PTO (Paid Time Off)
Short and long-term disability
Employee Assistance Program Summary of Duties of the Sales
The Sales Director's primary responsibility is to maintain or
exceed budgeted occupancy and revenue. The Sales Director position
is responsible for internal and external sales functions to include
lead generation as well as closing sales. The Sales Director
develops and executes sales and marketing plans to include
marketing events as well as networking with local civic groups,
businesses, and medical and non-medical professionals. The Sales
Director manages all leads, utilizing a lead management system and
referral source database for tracking results. In communities with
more than one sales associate, the Sales Director may also directly
supervise and manage another sales associate. Essential Functions
of the Sales Director Meet or exceed budgeted occupancy and
Meet or exceed established Key Performance Metrics (KPI's).
Utilize The ENGAGE Experience sales process for internal and
external sales functions.
Lead the creation of Strategic Sales and Marketing Trimester Plans
with support from the Executive Director, Regional Director of
Operations, and Regional Director of Sales.
Effective and successful execution of the Strategic Sales and
Marketing Trimester Plans.
Appropriately plan and allocate marketing expenditures.
Adhere to the GMI Brand Style Guide with utilization and creation
of any public-facing materials and press releases.
Maintain a current Competitive Marketing Analysis (to be updated at
least twice each year).
Pre-qualify sources of professional referrals in order to determine
their eligibility to send qualified potential residents to the
Establish and maintain a professional relationship with key figures
that have the ability to make or influence referrals to the
Conduct business development appointments, events, and
presentations with key figures and their associates (i.e.,
physicians, medical professionals, rehabilitation hospitals,
non-medical professionals, etc.) in order to build relationships
and generate referrals.
Close sales by responding promptly and guiding residents, families,
and/or advisors with making decisions; provide appropriate
referrals and resources.
Establish a flexible work schedule that supports the demands of the
community outside of typical business hours as needed to provide
visits, respond to telephone inquiries, give presentations, set
appointments with qualified prospects in order to close sales.
Maintain accurate and current information within the CRM to include
lead management as well as referral source management.
Partner with the Executive Director to establish a sales culture
within the community.
Train and coach associates on telephone etiquette/ inquiry process,
visits, customer service.
Establish a thorough, working knowledge of base rates and care
costs within assigned community and adjust with changes as
Maintain resident, associate, and community confidentiality and
adhere to Residents Rights.
Build strong, trusting relationships with community and company
Contribute to community relationships by demonstrating cooperation
and professional conduct with residents, families, fellow
associates, professionals, and vendors.
Contribute to team effort by being flexible in work assignments by
furnishing support, by taking initiative, and by understanding how
this position affects and compliments all other community
Demonstrate a high level of organization, attention to detail,
ability to meet deadlines, and timely communication.
Support the mission, vision, and culture of the organization
through positive communication and leadership.
If applicable, provide direct supervision, guidance, and coaching
for additional sales associate(s) within the community.
Additional tasks and duties as assigned. Knowledge, Skills,
Abilities, and Experience Bachelor's Degree in Marketing, Business,
Communications, or related field is strongly preferred; equivalent
combination of education and experience is required.
Minimum of five years of relevant senor living industry experience
with proven results.
Proficient in computer utilization including: Windows, Office,
Word, Excel, Outlook, and CRM database systems.
Demonstrate excellent oral and written communication skills and
proficiency with email processes and etiquette.
Demonstrate a positive attitude and interpersonal skills to work
with various people including associates, residents, families, and
Promote positive work environment that emphasizes teamwork.
Respond positively to constructive feedback by listening to
supervisor, customers, and peers and use it to improve
Ability to travel for meetings as requested by supervisor.
Adherence to the Grace Management, Inc. Sales & Marketing Manual,
all Policies and Procedure Manuals and Associate Handbook.
Completion of drug testing and criminal background check upon hire
and upon request of supervisor or Grace Management, Inc. Human
Keywords: Grace Management, Tulsa , Sales Director, Sales , Tulsa, Oklahoma
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