TulsaRecruiter Since 2001
the smart solution for Tulsa jobs

Customer Service Representative-Alorica

Company: Alorica
Location: Tulsa
Posted on: August 17, 2019

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing " make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. Youre literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Ready to start? Chat with us to begin the process now: (https://olivia.recruiting.ai/co/Alorica) KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much " thats why were so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives betterone interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options " from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed " because when youre at your best, thats when were at our best. So what do you say? Ready to take the next step? JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills " and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment " filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. Youll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Lets make lives better. Lets defy the status quo. And lets go beyond thinking outside the box " and decide to obliterate the box instead. You ready? Lets do this. Ready to apply? Start the process right away by chatting with us now (https://olivia.recruiting.ai/co/Alorica) About Alorica: Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Tulsa , Customer Service Representative-Alorica, Sales , Tulsa, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


B2B Virtual Appointment Setter
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Broken Arrow
Posted on: 08/20/2019

Stay at Home CSR Agent
Description: Stay at home - Customer Service Agents - 15 per hr. Helping Blind Visually Impaired People With Daily Tasks Without Leaving Your Home . You don 039 t just want a job you 039 re seeking an adventure (more...)
Company: Mommy Jobs Online
Location: Tulsa
Posted on: 08/20/2019

Field Sales Executive- Tulsa, OK
Description: Field Sales Executive- Tulsa, OK Job Introduction FLEETCOR is seeking a Business Development Executive to market and sell our industry leading Business Expense and Fuel Purchasing solutions within the (more...)
Company: FLEETCOR, LLC
Location: Tulsa
Posted on: 08/20/2019


Retail Sales Consultant
Description: Retail Sales Consultant RETAIL SALES CONSULTANT FINE TAILORED CAREERS Every day is a day to make somebody smile at Men's Wearhouse, a division of Tailored Brands. We help people love how they look by (more...)
Company: The Men's Wearhouse, Inc
Location: Fort Smith
Posted on: 08/20/2019

Sales Manager Trainee
Description: Sales Manager Trainee: 1750 S. Sheridan, Tulsa, OK 74112 br br Part of the Furniture Row family of companies, Denver Mattress was born out of the waterbed boom of the 1980's and began producing soft-sided (more...)
Company: Denver Mattress
Location: Tulsa
Posted on: 08/20/2019

Remote Tax Advisor - CPA, Enrolled Agent or Attorney
Description: OverviewIf you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Fayetteville
Posted on: 08/20/2019

Area Sales Manager
Description: Position SummaryAs an Area Sales Manager, you are the face of the Company with our number one customer - our dealers. Your focus is to grow the number of funded deals by partnering with dealers who will (more...)
Company: Western Funding
Location: Tulsa
Posted on: 08/20/2019

Business to Business Marketing Representative
Description: Our tax law office in Oklahoma City is expanding and is currently seeking marketing and sales-mindedindividuals to join our team as Business-To-Business Marketing Representatives.
Company: Travis W. Watkins Tax Resolution and Accounting Fi
Location: Tulsa
Posted on: 08/20/2019

Customer Service Representative / HME Support Rep.
Description: This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly Mommy Jobs Online is seeking a HME Support Representative to answer incoming (more...)
Company: Mommy Jobs Online
Location: Edmond
Posted on: 08/20/2019

Experienced B2B Appointment Setters
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Stillwater
Posted on: 08/20/2019

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Tulsa RSS job feeds